EyeQueHome | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ronnie G.
Very professional and went above and beyond to make sure that my results were accurate and that I was taken care of. Money well spent. Needless to say, ill be using this service for the foreseeable future and would recommend it to anyone.
Donna S.
My entire experience with EyeQue was positive from the initial purchase of the EyeQue VisionCheck and the helpful customer service I received. The try-on glasses were beyond my expectations. I ordered a pair of glasses on line using the numbers obtained from the VisionCheck. I joined a research study on Zoom using the EyeQue Insight. It was my first time using Zoom and the patience exhibited by Amra Ramic, the coordinator of that meeting was remarkable.
MARK S.
Very accurate measuring system. Glasses work well, and delivered quickly.
Paul C.
Customer service was easy to talk to and answered all my questions.
Response from EyeQueOct 18, 2021
Hello Paul, We are happy to have been of assistance! Please feel free to reach out again with any other questions you may have.
WS
The products that EyeQue sells speak for themselves. They work as advertised, although mastering the Vision Check does require patience and practice. The elaborate scientific structure of their "back end" is also very impressive. But what blew me away is the customer support that they provide -- way beyond what I could have expected. Without exaggeration, we exchanged over around 50 emails over a period of 2-3 months to resolve my technical and physical issues. This customer care included multiple try-on eyeglasses as well as a private Zoom appointment with an optometrist who provided the next level of care. In fact, "care" is a good word to sum up EyeQue's relationship with their clients. And I prefer "clients" over "customers." I feel that I have built a relationship with them that rivals many of those that I have had with other medical professionals.
Response from EyeQueOct 18, 2021
Hello WS, Thank you so much for the kind words! It is important to us that our service does not end after purchasing our products. We are here to assist with any questions and/or difficulties that any of our clients may encounter, and we will utilize any and every resource we have in an effort to help them reach their goal of obtaining reliable EyeGlass Number (EGN) and ultimately achieving clear vision once again. We are elated to know that we have succeeded in doing that with you. We appreciate you and your support of EyeQue. Please feel free to reach out again anytime - whether it's a question you may have, or just to say hello.
Three Time C.
My issues were answered.
Josh
This thing worked better than expected and within a couple days I had glasses on my doorstep
Mike T.
I tested my eyes with the EyeQue which was relatively easy to do. I ordered a set of try on glasses and they were dead on. Perfect!!
