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EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingShowing 104 reviews with 4 stars · Clear filters
Adam C.
I just wish the eyecup had been made of a slightly softer material so I could adjust the angle to spick up the lines. Otherwise, it was simple to use (after a little practice) quick and not very expensive.
Response from EyeQueJun 12, 2020
Hello Adam, thank you for your feedback. We appreciate your comment/suggestion, and it has been brought up to our team in a meeting the other day. We hope to offer a more comfortable solution in the future.
Greg S.
With eye care not included in traditional Medicare EyeQue is an excellent option.
Calvin T.
Payment process with PayPal was not smooth. Wasn’t able to tell if transaction of payment was completed until I received email confirmation from PayPal.
Response from EyeQueMay 4, 2020
HI Calvin, so sorry about that. This is due to a security issue. But your feedback will be shared with the team. If there is something we can do about this, we absolutely will! Feel free to email us any time with any other feedback at [email protected].
Kevin
The tester was quite easy to order online. Now we will wait and see if CNET was giving out good information or just blowing smoke... Dave Johnson wrote: The bottom line is that armed with the PVT, you can get a complete set of new glasses with lenses adjusted for your current vision, without leaving the house, and you only had to pay a total of $6 for everyone under your roof.
Response from EyeQueMay 4, 2020
That's right! For the best experience be sure to watch the tutorial video in the app or on our youtube page! Let us know if you have any issues via email at [email protected]. We're here for you every step of the way!
Jamie
I was a bit confused in regards to the features of each product. The video helped a bit but not much when trying to do a comparison.
Response from EyeQueMay 4, 2020
Hi Jamie, thank you for that feedback. Here's a quick breakdown: 1. PVT (black mini scope): Our first generation refractive device that will give you results that can be used to order glasses online. 2. VisionCheck (white mini scope): Our second-generation refractive device that will give you results that can be used to order glasses online. -- The difference is that PVT is a manual device & VisionCheck is a bluetooth automated device -- 3. Insight (binocular device): This is simply a vision screener that will let you know if you're seeing 20/20, colorblind, or have contrast sensitivity issues. 4. PDCheck (white lensless frames): This will enable you to measure your pupillary distance with a selfie in the app. Your pupillary distance is important when ordering glasses online to ensure that your glasses are properly centered to your pupils. PDCheck is sold separately and also comes with the VisionCheck. 5. The Vision Monitoring Kit: Includes the VisionCheck, PDCheck, Insight (plus accessories such as a head mount and controller). I really hope this helps! Please contact us any time at support@eyeque with any other questions. ;)
Steven B.
I couldn't make my billing address different from my shipping address.
Michael M.
Got the product. Little difficult to use right away but getting the hang of .
Yvette S.
It takes a little bit to get the hang of how to use but very simple and convenient.
