Lorraine U.
I've been a client for over 5 years
I've been a client for over 5 years I come in once a year for new glasses. Every time I come in I get Jeannie. She is amazing,always willing to help. She knows how to fit in glasses that compliment you. She goes over all your options and makes sure your happy with your purchase. I would give 10 stars if I could. She is the reason I keep comming back. Customer service is so hard to get anywhere. To be fair the other ladies here are friendly but I prefer Jeannie. A big shout out and thank you for your years of helping me. I would also like to thank Tori from customer service. I was unable to write the review for Jeannie on line. Tori was friendly and explained what I needed to do I told her I tried and it did not work. Then I explained why it was important to me to write this review. Tori thought it was important to recognize Jeannie to. She posted the review to my email. I fill she also went out of her way to help me. So a big thank you Tori!!!! KUDOS TO EYEMART. You really do care about your customers, I hope you acknowledge these employees for there customer service and truly caring
Response from Eyemart ExpressSep 10, 2025
We appreciate your long-term patronage and are so glad you value the assistance you've received. It's wonderful to know that the team members' dedication has made such a positive impact on your experiences. We're grateful for your acknowledgment of their exceptional service and we will be sure to pass your kind words over to both Jeannie and Tori. We’re looking forward to seeing you again soon! 👓




