Eyemart ExpressReviews of eyemartexpress.com

Average not to brag about.

Easy online ordering

I’m retired and needed to save money so I ordered online. The person in store was helpful but online I got different answers from different people I talked to so I’m really not sure what to expect when my glasses come in. I was told I could have them shipped to store but when I filled out the order I didn’t see anything about shipping to store so I messaged while ordering and was told if there isn’t a tab for ship to store I couldn’t put their address in to ship it to store I would have to have them shipped to me so I did on 8/7 and it’s 8/11, label was made on 8/8 at 3:30 am still not shipped

Variety and the price is awesome online service sucks

Like ordering online. Did not like the PD app (couldn't get the card part to work had to call eyemart) or lack of lens color choices, only option was black. Last time I ordered online I had more lens color choices and didn't have to do the PD.

Confused to why my prescription wasn’t on file I ordered in December of 2024 using new prescription, was glad I hadn’t trashed and was able to email over to have order processed. Happy that email was received and order completed so fast. I will continue to get glasses from Eyemart

I ordered glasses and it took 2 weeks and 2 days to get them. I called at 1 week and my glasses weren't ready. I called at 2 weeks and the lady said they were in the lab, no other info was available. I called 2 days later and was told the lenses came in but had to reorder because prescription was wrong. The lady 2 days ago should have told me that. Then the lady said they got a shipment that morning. She found my lenses and put them into the lab. One hour a nd 10 minutes later I got a text my glasses were ready. I requested the outer edges be polished and they weren't. When cleaning with a cloth the right lens moves slightly indicating it wasn't cut just right. I won't be a return customer.

Good for anything straightforward and basic. But there is no way to talk with someone or a place for a special instructions before you place your order.