Eyemart ExpressReviews of eyemartexpress.com

My original prescription was put in my husband's frames, had to come back a week later. Got my glasses a week later, within 4 days the nose piece broke and my husband took my glasses into the Eyemart Express on 3rd street and MacArthur. There was a crack in the one lens from them fixing the the nose piece! Took my glasses back into the N May location, now is gonna be another week. In the past month, I have only had my glasses for 5 days. Not impressed by the company. We will go back to Sam's Club.

I've ordered from Eyemart numerous times. What is very helpful for me to to look at previous orders so I can order the same frames, options etc. In the last 5 years, there are been two occasions where Eyemart has deleted all the history. I know they changed software, but this data could have been migrated. It saved Eyemart money. It creates extra work for me. I guess the lesson I learned that I just need to keep my own records. Don't depend on Eyemart to do that. Amazon has all my order history since 2000. So it is possible.

They told me both my glasses were ready. I didn't go that day until the next day. And one of my glasses wasn't ready. They told me to wait 10 minutes. And it took 90 minutes until they told me they were ready. How sad that this happens.

Said next day shipping was not next day shipping

Ordering was easy and glasses arrived quickly, but for being ‘premium lenses’ they aren’t easy to clean and scratched very quickly even with proper care. I have another pair from a different company which I’ve had for much longer and have had no issues with those.

I chose purple in these and they totally look red. I would upload a picture if I could.

My glasses are nice but I can only see close up I can not see at a distance. My new prescription is for near and far. I don’t know what went wrong.

I thought my glasses would be made and mailed from my Bismarck store and I would get them in a couple days. Turns out they are being processed through Wisconsin and taking 6 days minimum. Not happy