Chris G.
People skills training needed at…
People skills training needed at Hattiesburg MS location. Ordered glasses online and was sent an email stating they may not fit my face. I went to the store as suggested in the email and was meet by a very rude person at the counter. Stated she didn’t have any affiliation with the online ordering. I showed her where it stated in the email for me to seek assistance from my closest store. She got her supervisor which was very nice. She wasn’t able to help me either except she suggested I pick out a frame in store. I only wanted these as a backup for my everyday glasses. As the online deal was terrific. I would recommend the lady at the counter to go to some people skills training. I went on Dec 2nd at 9 am.
Response from Eyemart ExpressDec 3, 2025
We want every customer to have a great experience in our store. Thank you for letting us know we’ve still got work to do! Please reach out to our customer care line at 1-888-372-2763 so that we can make this right.