Eyemart ExpressReviews of eyemartexpress.com

That measuring the eyes thing….uuuggghhh

Went in to pick up my glasses and stood there staring at my glasses while workers just walked around me didn’t welcome or nothing.

I ordered glasses now the columbus store saying they doesn't see my order that where customer service said they were shipped I probably want be ordering anything else from eyemart my first experience was good

I ordered online, with plans to pick up the glasses in Olathe, KS. I received a nice call telling me my glasses were complete. When I went in I discovered the glasses were in Wichita, not in Olathe as I thought I had requested.

You shouldn't utilize USPS for delivery's, I still do not have my glasses.. now says 6/11, we'll see! Tracking# 9434640109490003037310

Took far longer than advertised.

I recently had a challenging experience with Eyemart Express that I feel compelled to share. I bought my first pair of progressive lenses and a frame on January 29, and unfortunately, I encountered several issues right from the start. Within just a few days, I noticed a crack in the progressive lens. I returned for a replacement, but to my dismay, the new lens also developed cracks in the corners shortly after. In an effort to resolve the situation, I decided to purchase a new frame for $199. However, I was disappointed to find that the bridge of this new frame was cocked as well. I returned to the store, and while the staff was friendly and tried to help, the replacement frame also had a crooked bridge. To top it all off, I had to request a refund for my original purchase, which totaled around $600. The optician even popped the lenses out of my original frame and attempted to cut them to fit the new one. Unfortunately, this resulted in the lenses not being centered properly, leading to a very narrow field of view—both near and far. It was far from ideal, and I found it quite frustrating. While I appreciate the staff's efforts to assist me, I hope Eyemart Express can improve their quality control and ensure that their products meet higher standards. I would advise future customers to be vigilant about checking their frames and lenses before leaving the store. I really wanted to love my glasses, but this experience has left me feeling disappointed.

I went there today asking for a new lens which I bought somewhere else. I will look for some different glasses. They were so rude to me. Three teenagers sitting around. They don’t take my insurance can I please look they wouldn’t help and I was the only one there