Eyemart ExpressReviews of eyemartexpress.com

Awesome experience good customer service. Good glasses to choose from. Highly recommend to all looking for your glasses same day. Got both glasses in 17 min. Store wasn’t busy yet.

I went into the store on 12995 South Cleveland Ave Fort Myers, Florida 33907. Store # 239. I Had the best service ever. Jose Lebron is the best. On May 26, 2021 I had a funeral to go to. My glasses broke, I had a flight to New York that evening not knowing if they would be able to get me a pair of glasses at least to go to the funeral, Jose told me he'll talked to the manager with the help of Jose Lebron I walked out with 2 pair of glasses. I must have tried on 8 pairs during this time, but Jose Lebron recommended a pair for me and I loved them, just perfect for my face. I received excellent service, Jose did not seem like he was trying to rush, he was really nice. I Was told the glasses would be ready in two hours I got them before 2 hours, I got the text stating they were ready for pickup tried them on and would not change a thing. They were perfect! I went to 3 stores before that none of them was able to help me. This place is great and that was my first time into one of their stores. Now Jose you have a customer for life.

We were on our way to the airport and had to stop to have my granddaughter's glasses repaired. Hailey, Katie and Michael had us in and out in a matter of minutes and provided excellent customer service. Eyemart Express store #209

Wow!!! Can't believe the bad reviews!! My experience was very different. I got progressives and when I got home, they were uncomfortable and the reading part was too low. I returned the next day and the service was AMAZING! The manager there keeps and eye on everything and makes sure people are being helped. ALL the employees were kind and courteous. They completely replaced the glasses with no questions asked!!!! I was amazed.

I' ve been to several Stores for eyeglasses and by far this has been the best service. Mr. Jaime Krop is an excellent employee for your store. Gracias !

I went into the store on Harbison Blvd, in Columbia, SC not knowing they would be closing in 30 minutes. I still received excellent service. I must have tried on ten pair during this time, but the clerk recommended a pair for me and I loved them. I was in and out of there right in those 30 minutes. The clerk did not seem like she was trying to rush, she was really nice. Was told glasses would be ready in two weeks, but I got the text stating they were ready for pickup on the tenth day. Went in, picked them up, tried them on and would not change a thing. They were perfect! Since I had pre-paid the first night I was there I was in and out this time in less than ten minutes. This place was great and my first time ever walking into one of their stores. So they more than likely now have a customer for life if I continue to receive the service I received this first time around.

Great experience! Very helpful and kind staff

I haven't had my glasses very long maybe a couple of months and then I lost them couldn't find them anywhere, so I called Eyemartexpress to see if they could make me some more and the lady said sure I'll call you back to take payment over the phone. But when she called back she told me her boss said she was going to to a one time free pair since I haven't had them that long, because they don't cover lost glasses. It was a true blessing and i'm so thankful. I will continue to do my buisness with them.