Kaci W.
Everything.
Everything.
Response from Eyemart ExpressMar 21, 2025
We’re always happy to help!

Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,002 reviews with 5 stars · Clear filters
Kaci W.
Everything.
Response from Eyemart ExpressMar 21, 2025
We’re always happy to help!
Arthur B.
I was able to order my glasses with ease. And with some help. Excellent help with my questions that I had.
Response from Eyemart ExpressMar 21, 2025
We're thrilled to hear about your positive experience! It's great to know that you found the ordering process easy and that our team was able to provide helpful assistance. We strive to make every customer's experience as smooth and enjoyable as possible.
Alexius C.
I placed the wrong order at first, I was refunded immediately and was helped step by step to place the correct order
Response from Eyemart ExpressMar 21, 2025
We appreciate your kind words, you absolutely made our day! Thank you for sharing your thoughts, and we hope to see you again soon.
DeAnna M.
Super easy online ordering. Very polite customer service
Response from Eyemart ExpressMar 20, 2025
Thank you! We're overjoyed to hear you found our online ordering process easy and our customer service to be up to your standards. If there’s anything else we can do for you, please feel free to reach out!
Jean P.
The web site is very easy to navigate (as a senior). There are complete descriptions for frames and lenses. "Kyle" from the Kalamazoo. Mi. Store/lab did a fantastic job on my online order. Frame & lenses are spot on and were clean, and fitting perfectly. The lenses are perfect for correction needed and I love the light changing feature. I would highly recomend Kyle as an experienced lab specialist. Way to go Kyle!
Response from Eyemart ExpressMar 20, 2025
We’re thrilled you had a good experience, Jean! We're thrilled that you were so pleased with the work done in our Kalamazoo store and found the website easy to use. We will absolutely pass your kind words along to Kyle as well!
Roberta C.
VERY helpful employee. I think her name is Mareena. She helped with the on-line, insurance, in store options. I feel like I got the best deal !!!
Response from Eyemart ExpressMar 19, 2025
Thanks for the compliments Roberta! We’re overjoyed to hear you were satisfied with our customer service! We appreciate you taking the time to share your feedback and we hope to see you again soon.
Melissa J K.
It was easy to make the order, and the glasses were a perfect fit! The progressive lens work better than any I have had before. And I saved a lot of money!! Very happy with these glasses!
Response from Eyemart ExpressMar 19, 2025
You made our day and we're so glad to hear you had a positive experience with your new glasses! It's wonderful to know that the progressive lenses are working well for you and that you saved money. We strive to provide our customers with high-quality products and excellent service, and we're thrilled to hear that we met your expectations.
Now I Can S.
Great value, timeframe, and eyeglasses.
Response from Eyemart ExpressMar 19, 2025
Thanks for the compliments! If there’s anything else we can do for you, please feel free to reach out!