Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Nov 30, 2023

Hello Gerardo. We appreciate your feedback. One of our opticians will be reaching out to you shortly to figure out what lens style you want and we will remake the lenses. If there is anything we can help with, please email "[email protected]." Thank you.

Response from Eyelation Technologies Inc.Nov 27, 2023

Hello Samuel. We appreciate your feedback. We reviewed your order; we recommend trying your glasses for 2 weeks to get use to them. If the vision doesn't improve, you may need to schedule with a local eye doctor for a comprehensive eye exam. Also, please email us at "[email protected]" if the vision doesn't improve and we will send you a shipping label to return them. Thank you.

Response from Eyelation Technologies Inc.Nov 22, 2023

Hello Scott. We appreciate your feedback. We apologize for the delays. We have reached out to the lab and asked them to please have them shipped by next week. Sorry for the inconvenience and delays. Thank you.

Response from Eyelation Technologies Inc.Nov 20, 2023

Hello Maria. We appreciate your feedback. We apologize for the delay in shipping your order. We are experiencing a supply chain issue with one of our major suppliers that has caused some delays this month. We are working diligently on getting all of the orders shipped as soon as possible. We are sorry for any inconvenience this has caused and appreciate your patience and understanding.

Response from Eyelation Technologies Inc.Nov 17, 2023

Hello. We appreciate your feedback. Sorry to hear you were not able to get ahold of customer service. We are currently in the hiring process to have more people available to help employees. You if still need assistance, please email "[email protected]." Thank you.

Response from Eyelation Technologies Inc.Nov 17, 2023

Hello. We appreciate your feedback. We apologize for the filter resets; this has been a continuous issue. We will let our tech team know. Thank you!

Response from Eyelation Technologies Inc.Nov 16, 2023

Hello Levingstone. We appreciate your feedback. Sorry for the delay in receiving your glasses. Our team strives for a fast turn around time. We will keep working to improve our standards and to eliminate delays for employees waiting for their glasses. Thank you for your review.

Response from Eyelation Technologies Inc.Nov 16, 2023

Hello Catherine. We appreciate your feedback. Sorry for the inconvenience of cancelling your order. We have been struggling with our vendors and availability issues. We are currently in the process of switching vendors to help with these issues. Again, we apologize for this inconvenience. Thank you.