Dale G.
Prescription Safety Glasses & Steel Toe Shoes
I ordered prescription safety glasses and safety (steel toe) shoes. The glasses were shipped very quickly, arrived shortly and were everything that I ordered. The shoes, however, I have heard nothing about. Not shipped, so no tracking information, no information at all. I would think that a pair of custom made prescription safety glasses would take much longer to create than just boxing up a pair of shoes. But I have heard nothing about my shoes. If they are backordered or otherwise delayed, it would be nice to receive some notice of that.
Response from Eyelation Technologies Inc.Jul 16, 2026
Hello Dale, We appreciate you taking the time to share your feedback regarding your recent order. We are pleased to hear that your prescription safety glasses arrived quickly and met your expectations. We understand your concern about the lack of updates regarding your safety shoes, and we sincerely apologize for any frustration this has caused. We are actively looking into the status of your shoe order and will provide you with an update as soon as possible. We recognize the importance of timely communication, especially when there are delays, and we are working to improve our notification process. -Team Eyelation