Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Feb 1, 2024

Hello Jeremy. We appreciate your feedback. Our current turnaround time is between 3-4 weeks. We received your order on 12/19; as long as everything goes well, we should be shipping them out soon. You will receive a shipping notification with a tracking number. We are working diligently on getting all of the orders shipped as soon as possible. Thank you.

Response from Eyelation Technologies Inc.Feb 1, 2024

Hello Steven. We appreciate your feedback. We apologize for the selection change. We update all frames due to availability and discontinued product. We only offer current products minimize unnecessary delays. Thank you for your understanding.

Response from Eyelation Technologies Inc.Jan 29, 2024

Hello. We appreciate your feedback. We are sorry to hear you are disappointed with our services. We would like the opportunity to make another pair of safety glasses for you. Please upload a valid copy of your current prescription and we would be happy to expedite the new order. Please check your emails regularly, an optician will reach out if they need additional information. Thank you!

Response from Eyelation Technologies Inc.Jan 25, 2024

Hello. We appreciate your feedback. We are sorry to hear you had limited options to choose from. Corporate and admins choose what frames are available to their employees. Thank you for your review.

Response from Eyelation Technologies Inc.Jan 22, 2024

Hello. We appreciate your feedback. We are sorry to hear you have had issue's with ordering your safety shoes. We are currently trying to find more options for employees to eliminate backordered cancellations and delays. We apologize for the inconvenience this has caused. Thank you!

Response from Eyelation Technologies Inc.Jan 8, 2024

Hello. We appreciate your feedback. We apologize for the delay getting your glasses. Due to the holidays; shipping takes longer and our labs close multiple times in December. Your glasses delivery ETA is Wednesday, January 10th. Thank you for your patience.

Response from Eyelation Technologies Inc.Jan 3, 2024

Hello Chris. We appreciate your feedback. We apologize for the delay of your glasses. During the holiday season, shipping times and office closures effect our turnaround time. As long as your glasses pass final inspection; they should be shipping next week. Thank you for your patience.

Response from Eyelation Technologies Inc.Dec 21, 2023

Hello Kalpesh. We appreciate your feedback. We are sorry to hear you didn't have a good experience with customer service. We strive to help employees navigate their safety benefits and help navigate our website. We will pass this information along that our team may need additional training. Thank you for your review.