Eyelation Technologies Inc.Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Eyelation Technologies Inc. (eyelation.com) has 9,635 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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customer
order has been delayed with no estimated date for when i will receive them.
Response from Eyelation Technologies Inc.Apr 15, 2024
Hello. We appreciate your feedback. We are sorry for the delay. We had to send your glasses back to the lab due to the lenses coming in scratched. Again, we are sorry for the inconvenience. Thank you!
customer
There is no where to take them to get adjusted.
Response from Eyelation Technologies Inc.Apr 11, 2024
Hello. We appreciate your feedback. We understand the frustrations of not having a local location for adjustment needs. If you take them to your local Walmart Vision Center or America's Best; they will do adjustments for free. Thank you!
Michael A. Romero S.
There are a lot of other companies out there that we can get our safety glasses from. A lot of the additional items that your company has additional costs for are included with other companies. It would appear that we are getting a little price gouged with this site we use through work.
Response from Eyelation Technologies Inc.Apr 9, 2024
Hello Michael. We appreciate your feedback. We hope you found a pair of glasses that work well for you. Our company offers a 30-day satisfaction guarantee; if you have any issues with the glasses please email "[email protected]." Thank you!
Joyce
I am still not receiving my safety glasses, this is should be priority knowing this safety glasses was required to our job and still no information when my glasses to be delivered ...
Response from Eyelation Technologies Inc.Apr 9, 2024
Hello Joyce. We appreciate your feedback. We are sorry to hear you are still waiting on your glasses order. We have reached out to the lab to expedite your order. Sorry for the delay and inconvenience this may have caused. Thank you!
custo
Couldn't get the transition lenses I wanted. Even after my company said to let me have them it still took 2 days to be able to order them. Next the website wouldn't let me download my picture. I finally just sent it to customer support and told them to add it. After a week I finally got my safety glasses ordered.
Response from Eyelation Technologies Inc.Apr 9, 2024
Hello. We appreciate your feedback. Sorry to hear you had so many issues getting your glasses ordered. We are working diligently on your order and will notify you when they ship. Thank you!
customer
The website navigation is difficult to navigate. My birthdate was a required field (although I'm not sure why this information was required) and I had to scroll from today's date to over 50 years ago. This took a while and was very frustrating. Allowing manual enter of the date (if it is really needed) or at least allowing the year to be adjusted quickly would have been better.
Response from Eyelation Technologies Inc.Mar 28, 2024
Hello. We appreciate your feedback. We will pass along your suggestion to the Tech department. Thank you!
Adam L.
I tried over 3 days to order a pair if work glasses. About 12 times all together roughly. Every time I tried to place the order I immediately got a notification that an error had occurred and to write customer support. Cs did reply quickly. However their response was that the error was on my end that the order would not process because of insufficient funds. Day 3 I tried a few more times. Each time failing again. I emptied my cart and tried the process again. CS 2nd email was again that the error was on my end and to call my bank. Knowing my funds were fine I simply picked a different pair of glasses that wasn't the pair I wanted amd had been trying to get. Using the same card same information same funds minutes after the previous error. When I simply selected a different pair of glasses and my order was processed on the first attempt. I assumed maybe the glasses I wanted were out of stock or there was some other issue on your end preventing me from buying those frames. It's bad enough my company makes us purchase prescription glasses over the internet but the process could at least be easy
Response from Eyelation Technologies Inc.Mar 28, 2024
Hello Adam. We appreciate your feedback. We apologize for the inconvenience our ordering system has caused. We would like to resolve this issue with our system; can you email "[email protected]" with the frame you wanted? We will have IT look into this issue. Thank you for leaving a detailed review; we will do our best to have this resolved.
customer
Did not ask me to provide photo to complete my order. Paid for my order with my credit card,waited weeks for glasses which never arrived. When I called they told me the order was cancelled. They said they tried contacting me through email, but they used an email I hadn’t used in 3 years. When I completed my order I updated my information with my new email address. Why didn’t Eyelation use that one? Many employees at my company have had bad experiences with Eyelation,I hope they get their act together.
Response from Eyelation Technologies Inc.Mar 28, 2024
Hello. We appreciate your feedback. Sorry to hear there were issues with your order. We have emailed the lab and asked them to expedite your order. We apologize for the delay of your order and are working diligently to get it completed. Thank you!
