S.
If you have any symptoms, don't book an appointment
I booked an appointment, and arrived shortly before. I was told there were a couple of people ahead of me, and I could wait in one of the chairs. Over an hour and a half, and 8 patients later, I was finally seen. When I was finished 2 hours had passed, and I returned to my desk to find an e-mail that explained I could not order anything without seeing my eye doctor for something he already told me was not a concern. After e-mailing customer service, they doubled down, ultimately wasting 2 hours of my day and for nothing.
Response from Eyelation Technologies Inc.Aug 22, 2024
Hello. We value your feedback. We are sorry to hear you had to wait for so long. The opticians onsite cannot give medical advice and unfortunately the vision assessments do not work for everyone. We apologize for this inconvenience and recommend you get a comprehensive eye exam. Thank you!