Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Jul 29, 2026

Hello Martha, We appreciate you acknowledging the excellent service provided by our staff during your exam and the convenient on-site setup. We sincerely apologize for the significant delay in receiving your glasses and the lack of communication regarding the extended timeline. Your frame was on backorder. We hope you enjoy your new safety eyewear! -Team Eyelation

Response from Eyelation Technologies Inc.Jul 29, 2026

Hello Derrick, We appreciate you sharing your feedback. We apologize if the delivery timeline was not clearly given to you. Normal delivery time is 10-14 business days. Your order was placed on 07/16 and delivered on 07/27. We hope you enjoy your new safety glasses! -Team Eyelation

Response from Eyelation Technologies Inc.Jul 29, 2026

Hello Ellen, We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. – Team Eyelation

Response from Eyelation Technologies Inc.Jul 29, 2026

Hello David, We appreciate you taking the time to share your feedback regarding our mobile app. We understand your frustration with the scrolling issue and the virtual try-on feature. We are actively working on improvements to enhance the user experience, and your suggestions are invaluable as we refine these functionalities. We are committed to making our app more intuitive and helpful for all our users. -Team Eyelation

Response from Eyelation Technologies Inc.Jul 29, 2026

Hello Leticia, We appreciate you sharing your experience and highlighting the communication issue regarding your prescription. We understand how frustrating it is to receive multiple requests after already submitting the necessary information. Those emails are auto generated. We are working on this issue. We hope your new glasses work well for you! -Team Eyelation

Response from Eyelation Technologies Inc.Jul 20, 2026

Hello Nathan, Thank you for your review. We apologize for the inconvenience of ordering online. We do offer on site visits. However, that is up to your company. We do hope you enjoy the new safety eyewear. -Team Eyelation

Response from Eyelation Technologies Inc.Jul 20, 2026

Hello Heath, Thank you for your review. We are sorry for the delay in delivery times for your shoes. Your first pai and exchanged pair took 3-4 weeks. Unfortunately that is normal delivery times for shoes. We have had some difficulties with our suppliers in the last couple of months. Your glasses were delivered in 12 days. Again, we apologize for the delay. -Team Eyelation

Response from Eyelation Technologies Inc.Jul 16, 2026

Hello Eduardo, We’re sorry to hear that you’re having vision challenges with your new glasses! They were made with the Rx you sent in. Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. -Team Eyelation