Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Jun 8, 2020

Hi Joe. You should receive an email with a receipt and pricing information. Sometimes these can go into spam folders depending on email set up or filters. We can send another one to you. When you log on, if we have a prescription on file it does show in the prescription section. I am sorry if the site was not easy to use. We will share your feedback with the team. Thank you for your order and review!

Response from Eyelation Technologies Inc.Jun 5, 2020

Hi. We are sorry you did not have access to as many brands as you would like. Sometimes we are limited based on employer requirements. We are working on adding more shoes to the selection so that there is a larger variety to choose from. We appreciate your feedback!

Response from Eyelation Technologies Inc.Jun 4, 2020

Hi. We understand ordering online might not always be easy, but our opticians review every order before processing. If they feel you need a new size, they will reach out with suggestions. We also have a 30-day no questions asked return policy in case you want to exchange your order. Thank you for your review!

Response from Eyelation Technologies Inc.Jun 1, 2020

Hello Customer. Thank you for your feedback! We are always looking to add new products to our selection so that we can offer a mix of items at different price levels. We are sorry that your employer benefit did not cover the entire cost of the glasses. If you would like assistance picking out frames or lenses within a certain price point, we would be happy to help. You can call us at 888-308-4703. Thank you!

Response from Eyelation Technologies Inc.Apr 24, 2020

Hello James. We appreciate your response! We are still working with your company on getting the inserts. We cut the lenses, but the insert component is something your employer provides. We are still waiting on a shipment it appears so we will have a team member reach back out to your safety administrator. Sorry about the delay on that. Thank you for your feedback!

Response from Eyelation Technologies Inc.Apr 23, 2020

Hi Jeffrey. Thank you for your feedback! We understand your response about the limited selection. Due to the policy your company set up with our program, the selection is extremely limited. However from our experience, if you speak to an safety administrator, they sometimes may be able to offer an exception or request we add more back in if needed.

Response from Eyelation Technologies Inc.Apr 21, 2020

Hello Martin. We appreciate your feedback. Thank you!

Response from Eyelation Technologies Inc.Apr 21, 2020

Hello JB. Thank you letting know about the unit on site. We are usually notified right away when a machine is down. We are sorry you had to experience that. We will have someone look into this right away. Thank you for your feedback!