Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Aug 29, 2022

Hi Rick. I am sorry to hear about your experience with our safety shoe program and selection. Although we do offer over 75 brands and more than 1750 styles, selection may be limited to employees depending on their company and safety policies. You can always reach out to customer service at 1-888-308-4703 and they may be able to help you find other options available. Thank you.

Response from Eyelation Technologies Inc.Aug 25, 2022

Hi Nicolas, I am sorry we did not meet your expectations and appreciate customer feedback regarding product and selection. Please note that some companies limit the selection available to their employees for safety and company policies. This could be the reason why selection and product seemed limited. For further information you can always reach out to customer service. Thank you.

Response from Eyelation Technologies Inc.Aug 25, 2022

Hi Sheila, I am sorry to hear you had difficulties navigating our platform. We really appreciate customer feedback on what they found difficult so we can continue to evolve our platform. You can always reach out to customer service if you ever need assistance with the platform as well. Thank you.

Response from Eyelation Technologies Inc.Aug 4, 2022

Hi Robert, thank you for your feedback. We appreciate hearing from customers about our platform and definitely take this into consideration when evolving our platform. With our web-order currently you do have the option to select shoe size, gender, width, pricing max and min and brand at the top with the filters. I hope this helps. Thank you.

Response from Eyelation Technologies Inc.Jul 28, 2022

Hi Michael, I am sorry to hear we did not meet your expectations. To answer your questions, customers can only see shoes that are pre-approved for your specific company and job. That is why we do not have filters for steel toe or composite etc, as you only see shoes that are allowed for your company program, you only need to filter your size and brand. For shoe products our fulfillers ships the order for us directly to the customer, I see it will be shipped to your reception/mail room. This is through amazon I see and should be able to log into see your order. You can always contact customer our service directly and they will be able to assist your better, at 1-888-308-4703. I hope this helps. Thank you

Response from Eyelation Technologies Inc.Jul 26, 2022

Hi Timothy, I am sorry to hear this. I checked the order and the frame which was ordered was the HiDX A005 Black. If this is not the frame you wanted please contact customer service at 1-888-308-4703 and they will be happy to exchange them for the proper frames you wanted. Thank you.

Response from Eyelation Technologies Inc.Jul 26, 2022

Hi Lucas, thank you for reviewing our shoe program and for this valuable feedback. We appreciate you taking the time to share and will definitely take this into consideration.

Response from Eyelation Technologies Inc.Jul 25, 2022

Hi Tim, I am sorry to hear about your previous order. I do see this years order includes Ultra Hard coating, which has a guarantee they will not scratch. This order is currently being processed and should ship out soon. Should you ever find your glasses do not fit correctly, we do have a 30 day guarantee and would have been happy to replace them for a better fitting frame. We want to make sure you are 100% satisfied, so please reach out to customer service if anything. Thank you.