Eyelation Technologies Inc.Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Eyelation Technologies Inc. (eyelation.com) has 9,635 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jesse M.
The machine kept freezing up and the touch screen didn't want to since my touch.
Response from Eyelation Technologies Inc.Oct 20, 2022
Hi Jesse, I am sorry to hear our kiosk wasn't working properly. I will be sure to let tech support know. You can also go on any desktop or mobile device and go to weborder.eyelation.com and order online. I hope this helps. For further assistance you can always reach out to customer service.
Debra H.
The kiosk was easy to navigate, however i had to rescan my RX 4 times before it worked.
Response from Eyelation Technologies Inc.Oct 18, 2022
Hi Debra, thank you for letting us know. I will send a ticket to tech support to make sure everything is set up correctly on your kiosk. Thank you.
SG
Frame sizing specs are not readily available, hard to figure out what frames will fit you based only on small medium and large sizes with no actual measurements. Some selections are vague and nondescript. Customer service email response time was fast and helpful though.
Response from Eyelation Technologies Inc.Oct 18, 2022
Hi SG, thank you for the valuable feedback. Unfortunately there is no way to provide a size chart that is accurate as each brand is different. Our in house opticians are available and check each order to make sure your frames fit by using the information you provided (PD). If the optician feels like the frame is too small or large they will contact the person. I hope this helps. Thank you
George H.
Log in was easy and the site was very user friendly. The selection of frames are poor.
Response from Eyelation Technologies Inc.Oct 14, 2022
Hi George, I am sorry to hear we did not meet the mark with our selection of frames. Unfortunately some companies limit the selection available to their employees as per safety and company policies. This could be why the selection seemed limited. Thank you.
D. P.
Selection of eyewear is severely lacking.
Response from Eyelation Technologies Inc.Sep 26, 2022
Hi D, I am sorry to hear we did not meet the mark. We will definitely take this into consideration when expanding our line. Please note that some companies do limit the selection the their employees per company and safety policies. This may be the reason the selection seemed limited. Thank you.
Joan G.
So I have been trying to order glasses all week at work but couldn't get my picture to upload. So I waited till I was off to go home to use my ipad to set everything up. Very frustrating. Had to call customer number to get some understanding on all that was needed in order to process my prescription for some much needed safety glasses.
Response from Eyelation Technologies Inc.Sep 1, 2022
Hi Joan, I am sorry to hear about your experience. I hope customer service was able to assist you. They are available to answer your questions and help you with your order. Thank you.
Christopher B.
Not a whole lot of choices. Being a provider for hundreds of thousands of employees in all aspects of manufacturing work. There should be a lot more choices. Especially if we’re paying the balance over allotment. Other than that website worked well.
Response from Eyelation Technologies Inc.Sep 1, 2022
Hi Christopher, thank you for the feedback. We definitely appreciate it and will take this into consideration going forward. Please note that some companies limit the selection available to their employees due to company and safety policies, this could be the reason why selection seems limited. Thank you.
KLB
The process was quite simple, and quick. I didn't like the fact that when I started the process, I had to stop to go back to my doctor to get pupil distance measurements. Then, when I got them, I had a lot more numbers than the site was asking for. There should be information, ahead of time, as to what is needed, and the possible variables that you could encounter. We are not optometrists, so a little help would be wonderful.
Response from Eyelation Technologies Inc.Sep 1, 2022
Hi K, thank you for the review and feedback. We will definitely take this into consideration going forward, and see what we can do to provide better instruction on what is needed to order glasses. Thank you.
