Eyelation Technologies Inc.Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Eyelation Technologies Inc. (eyelation.com) has 9,635 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Darrell B.
Terrible experience all around.
Response from Eyelation Technologies Inc.Jun 6, 2025
Hello Darrell, We regret that your experience was poor. We'll investigate to improve our service. A customer service representative will be reaching out today to try to fix this for you. We value your input. Thank you for your feedback! -Team Eyelation
customer
Last time Frame was really bad Quality.Without falling or hitting it breaking frame.One time I sent back to fix it & again it breaks from same spot in two weeks.
Response from Eyelation Technologies Inc.Jun 6, 2025
Hello Dave, Thank you for your honest feedback! We apologize for not meeting your expectations regarding the quality of your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you. We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. We want you to love your new eyewear! If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. Thank you for your understanding, and we look forward to helping you find a better product that works for you! – Team Eyelation
Rodrigo M.
The glasses I received did not work in terms of fitness and being able to see. They do not work at all very disappointing.
Response from Eyelation Technologies Inc.Jun 5, 2025
Hello Rodrigo. Thank you for your honest feedback! We apologize for not meeting your expectations regarding the quality of your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you. We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. We want you to love your new eyewear! If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. Thank you for your understanding, and we look forward to helping you find a better product that works for you! – Team Eyelation
Lizabeth C.
I never received the glasses
Response from Eyelation Technologies Inc.Jun 5, 2025
Hello Lizabeth. We are so sorry you did not receive your glasses! Unfortunately, this sometimes happens, and we know how frustrating this can be. With that, we are here to help! We have assigned your order to an Eyelation Customer Service team member, who will be reaching out shortly (via email) to notify you on the status of your order and reason for delay. We have escalated your order to ensure we can provide you with an update as soon as possible! Thanks for your understanding and patience as you wait for your delivery. We can’t wait for you to get your new glasses! -Team Eyelation
Joanne M.
1. Took three attempts for thbe website to accept my jpeg file for my new Rx 2. Selected frame but am unable to "add to cart". 3. No opportunity to view the frames on my profile picture. 4. no idea is a Medium frame is the right size. 5. Required a call to customer service. Was told to click "add lens" while I was in the site. There was no "add lens option." (I am on a PC, if that matters.) 6. Required customer service to actually get the optional features I needed. (no-line bifocal, transition lenses, etc.) 7. Customer service rep actually had top place the order. Ridiculous web site.
Response from Eyelation Technologies Inc.Jun 5, 2025
Hello Joanne. Thank you for your feedback. We appreciate you bringing these website issues to our attention. We're sorry the process of uploading your prescription, selecting frames, and adding options was difficult. We'll investigate the issues you encountered to improve our site's functionality. We are glad our customer service representative was able to help you order your glasses. We hope you enjoy your new safety glasses. -Team Eyelation
Maurice W.
make a way to be able try on glasses. send a sample pack to companies
Response from Eyelation Technologies Inc.Jun 3, 2025
Hello Maurice. We appreciate your feedback. We will explore options for trying on glasses and sample packs for companies to improve customer experience. -Team Eyelation
Scott W.
measured nothing.
Response from Eyelation Technologies Inc.Jun 6, 2025
Hello Scott, Our customer service representative and you have spoken. I know we are working with you to resolve your issues. Thank you for your feedback and allowing us to remake these foryou. -Team Eyelation
Elizabeth M.
it was easy for me much faster this way.
Response from Eyelation Technologies Inc.Jun 6, 2025
Hello Elizabeth, We're happy to hear that our service was easy and efficient for you. Thank you for your positive feedback; we appreciate it a lot. -Team Eyelation
