Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Oct 1, 2026

Hello Jose, We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 1, 2026

Hello Olga, We are truly sorry to hear about the extremely frustrating experience you've had with your recent order and the subsequent issues with your glasses. We understand how disappointing it must be to wait two weeks for an order to be processed, only to receive glasses with an incorrect prescription that caused discomfort. The difficulty you've faced in reaching our customer service team is also a serious concern, and we recognize how this has compounded your negative experience. We are actively reviewing our internal processes to prevent such delays in order processing and to ensure our customer service channels are more accessible. We are also investigating the issues related to your prescription and the quality of the glasses you received to understand what went wrong and to prevent similar occurrences for other customers. Your feedback is invaluable as we strive to improve our services and the quality of our products. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 1, 2026

Hello Raymond, We’re sorry to hear that your glasses did not have the transitions you ordered. Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.

Response from Eyelation Technologies Inc.Sep 24, 2026

Hello Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 24, 2026

Hello OB, We are truly sorry for the frustration caused by the slow updates and delivery. We understand this was a difficult first experience for you. We are actively working to improve our communication and delivery times. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 24, 2026

Hello Gena, Thank you for your reply. We received an expired Rx with your original order. Emails were sent to let you know. When we did not receive a valid one within 10 days the order was cancelled. Once we received the correct prescription your order was processed and delivered. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 1, 2026

Hello Keshia, We are so sorry for the delay and inconvenience. Your order, along with several others, had to be resubmitted to our lab. There was an issue we were unaware of. Again we apologize. We know how frustrating it is to be waiting for something and it takes too long. We do hope they work well for you. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 21, 2026

Hello James, We are truly sorry to hear that your experience was terrible. We are committed to improving our processes. Someone will reach out to you today to help you. -Team Eyelation