Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Jul 24, 2025

DUPLICATE REVIEW

Response from Eyelation Technologies Inc.Jul 21, 2025

Duplicate review

Response from Eyelation Technologies Inc.Jul 21, 2025

Hello Hyun, We appreciate your feedback and regret that our prescription policy caused concern. We will review this to improve our processes. -Team Eyelation

Response from Eyelation Technologies Inc.Jul 21, 2025

Hello Eric, We’re sorry to hear that your new glasses are not fitting comfortably! A good fit is crucial for proper safety and maximizing the benefits of your safety eyewear. Luckily, we’re here to help! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. To receive a product adjustment, give us a call at 1.888.308.4703 or [email protected] and we will send you a prepaid label to ship back your glasses. We will ask you a few questions to understand your product fit issues, and our team will take it from there. – Team Eyelation

Response from Eyelation Technologies Inc.Jul 21, 2025

Hello Roberta, We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. We look forward to hearing from you! -Team Eyelation

Response from Eyelation Technologies Inc.Jul 21, 2025

Hello Tim, We are so sorry you did not receive your glasses! However, to provide our customers with the best possible experience, we are unable to process prescription glasses orders unless a valid eyewear prescription is provided and uploaded to your account within 10 days of placing the order (it needs to contain a visible exam date within 2 years and eye care provider contact information). We would love the opportunity to complete your order once you have time to upload a valid prescription, as per the notifications we sent. Once you have updated your prescription, you can place a new order anytime. Feel free to contact us at 1.888.308.4703 or [email protected] and we can help you place a new order as well. We look forward to processing your future order once you have a valid prescription on file! -Team Eyelation

Response from Eyelation Technologies Inc.Jul 17, 2025

Hello Marsha, We appreciate you bringing this to our attention. We're sorry to hear about the significant scratch on your lens after only a few shifts. That is not the durability we expect. Please contact Customer service at [email protected] or call 888-308-4703 and we will help you. -Team Eyelation

Response from Eyelation Technologies Inc.Jul 17, 2025

Hello Keith, We’re sorry to hear that you’re having vision challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. We look forward to hearing from you! -Team eyelation