Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Sep 1, 2026

Hello Jordan, We appreciate your feedback regarding the ordering process. We understand that navigating a new online system can be challenging, especially for first-time online glasses purchasers. We are glad to hear you love your new glasses and would recommend us! -Team Eyelation

Response from Eyelation Technologies Inc.Sep 1, 2026

Hello Craig, We understand your concern about ordering prescription safety glasses online and the challenges with fit. We want to ensure your eyewear meets your needs. Luckily, we’re here to help! Your eyewear is eligible for a product exchange, return or adjustment. To receive a product adjustment, give us a call at 1.888.308.4703 or [email protected] and we will send you a prepaid label to ship back your glasses. We will ask you a few questions to understand your product fit issues, and our team will take it from there. – Team Eyelation

Response from Eyelation Technologies Inc.Sep 1, 2026

Hello Matthew, We are truly sorry to hear that your order did not arrive in time, leading you to purchase PPE elsewhere. We understand the urgency of these items. We are always working to improve our shipping processes. -Team Eyelation

Response from Eyelation Technologies Inc.Aug 25, 2026

Hello Arnab, We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you. Also, your company does require permanent side shields. We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. – Team Eyelation

Response from Eyelation Technologies Inc.Aug 25, 2026

Hello Kathleen, Thank you for your reply. We do the same things the eye Dr. does as far as the Rx. We do not check the health of your eyes. You would need an in office visit for those things. Thank you for your kind words regarding our staff member. If you would like to reach out to Eyelation customer service at 1.888.308.4703 or email [email protected] we can replace the frame for you. -Team Eyelation

Response from Eyelation Technologies Inc.Aug 25, 2026

Hello Liz, We’re sorry to hear that you’re having vision challenges with your new glasses! Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. -Team Eyelation

Response from Eyelation Technologies Inc.Aug 25, 2026

Hello Cristian, We’re sorry to hear that you’re having vision challenges with your new glasses! Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. -Team Eyelation

Response from Eyelation Technologies Inc.Aug 25, 2026

Hello Jesus, We appreciate you sharing your experience and feedback regarding your recent order and our customer support. We understand your frustration with the lack of a direct answer about your delivery timeline and the confusion with the tracking information. There is no intent to provide false information. Emails are automatically sent out when labels are printed. The orders are taken to the post office once or twice weekly. -Team Eyelation