Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Jun 20, 2023

Hello Terry. Your order is in processing; you will receive a notification when they are shipped. We will pass your information onto the team to see if we can add more details to help with shoe selection. Sorry for your frustrations. We appreciated your feedback. Thank you.

Response from Eyelation Technologies Inc.Jun 14, 2023

Hello Albert. We appreciate your feedback. Thank you!

Response from Eyelation Technologies Inc.Jun 8, 2023

Hello Stevie. We appreciate your feedback. We apologize for the inconvenience this causes while choosing a frame. We will be sure to pass this along to our team for future enhancements. Thank you!

Response from Eyelation Technologies Inc.May 22, 2023

Hello. We recently had an update applied to our phone system. All lines are operational, but based on your feedback, we will check with our service provider. Regarding the payroll deduction option, it looks like that service is not available through your employer so that is why it is not listed as a payment option. We appreciate your feedback about the shipping address which we can look into. Thank you for your review!

Response from Eyelation Technologies Inc.May 22, 2023

Hello. We are very sorry to hear that we have been unable to get your orders correct on the first try. We try our best to ensure a good fit, but sometimes additional adjustments to need to be made. We will make a note on your recent order about your past experience so that our opticians can make sure to do the proper adjustments based on your previous history. Thank you for your review!

Response from Eyelation Technologies Inc.May 17, 2023

Hello CC. We are very sorry to hear that you had difficulty reaching us. We will bring this to the attention of our team to make sure this is addressed. We do see that you have a new order (remake) in process, but if you have additional concerns, please respond to this comment, and we will be sure to make sure you get a call. Thank you for your review and for being a valued customer!

Response from Eyelation Technologies Inc.May 17, 2023

Hello! We are sorry to hear that the process was not as simple as we wanted to provide. All of your suggestions are excellent points, and we will be sure to pass this along to our team as we plan future enhancements. Thank you!

Response from Eyelation Technologies Inc.May 11, 2023

Hello Kenneth. We are sorry about the confusion with your order. We do see that your order in still being processed, but let us know if you need someone to reach out to you. We appreciate your feedback! Thank you!