customer
Sent me the WRONG size frame just like…
Sent me the WRONG size frame just like last time. The customer service rep was TOLD the correct size. He said he made a note about this.. evidently he made it in the WRONG place. The fulfillment center didn't notice. So once again I have to return them, waiting even longer!
Response from Eyelation Technologies Inc.Feb 16, 2026
Hello, We regret that the incorrect frame size was sent again. We're sorry the previous instructions weren't followed, causing further delays. We'll review our processes to prevent similar issues in the future. We appreciate your feedback. -Team Eyelation



