Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Sep 19, 2025

Hello Juan, We're sorry you're having trouble viewing your computer screen and that you didn't receive a response to your email. We appreciate you bringing this to our attention. A member of our customer care team is currently working with you to fix this issue for you. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 19, 2025

Hello Erica, We are so sorry that you experienced poor vision out of your lenses. Upon review it looks like we are remaking these for you and you will receive soon. Thank you for taking the time to give us feedback. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 22, 2025

Hello Linton, We’re sorry to hear that you’re having challenges with your new glasses! Your company does not allow transitions. Please contact your administrator to see if they will authorize for you. Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. We look forward to hearing from you! – Team Eyelation

Response from Eyelation Technologies Inc.Sep 16, 2025

Hello Jose, Thank you for taking the time to post your feedback. We are sorry your lenses are not getting dark enough. Sometimes it takes a little while and activating them several times with wear and they will darken up. We hope you enjoy your new safety eyewear. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 11, 2025

Hello Jeffdrey, We appreciate you sharing your experience. We regret the initial difficulties you faced with your order's repeated denials and the frustration it caused. We're glad the prescription issue was resolved and appreciate you acknowledging the assistance you received. We'll review the denial process to prevent similar issues. Again thank you for your patience and persistence in this matter. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 10, 2025

Hello Kenneth, We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you. We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. We want you to love your new eyewear! If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. Thank you for your understanding, and we look forward to helping you find a better fit! – Team Eyelation

Response from Eyelation Technologies Inc.Sep 10, 2025

David Johnson, We appreciate your feedback. We recognize the challenge of finding the right fit online and the need for adjustments. We're glad we could find a suitable fit for you with the replacement pair. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 10, 2025

Hello Terry, We’re sorry to hear that your new glasses are not fitting comfortably! A good fit is crucial for proper safety and maximizing the benefits of your safety eyewear. Luckily, we’re here to help! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. To receive a product adjustment, give us a call at 1.888.308.4703 or [email protected] and we will send you a prepaid label to ship back your glasses. We will ask you a few questions to understand your product fit issues, and our team will take it from there. – Team Eyelation