Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Sep 11, 2025

Hello, We appreciate you taking the time to share your experience. We're sorry the website's filters and insole options during checkout didn't meet your expectations, especially with your company benefits. We'll review your feedback to improve our website's user experience. -Team Eyelation

Response from Eyelation Technologies Inc.Sep 10, 2025

Hello Latakia, We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you. We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. We want you to love your new eyewear! If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. Thank you for your understanding, and we look forward to helping you find a better fit! – Team Eyelation

Response from Eyelation Technologies Inc.Sep 10, 2025

Hello Andrew, We’re sorry to hear that your new glasses are not fitting comfortably! A good fit is crucial for proper safety and maximizing the benefits of your safety eyewear. Luckily, we’re here to help! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. To receive a product adjustment, give us a call at 1.888.308.4703 or [email protected] and we will send you a prepaid label to ship back your glasses. We will ask you a few questions to understand your product fit issues, and our team will take it from there. – Team Eyelation

Response from Eyelation Technologies Inc.Sep 10, 2025

Hello Pauline, We’re sorry to hear that your new glasses are not fitting comfortably! A good fit is crucial for proper safety and maximizing the benefits of your safety eyewear. Luckily, we’re here to help! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. To receive a product adjustment, give us a call at 1.888.308.4703 or [email protected] and we will send you a prepaid label to ship back your glasses. We will ask you a few questions to understand your product fit issues, and our team will take it from there. – Team Eyelation

Response from Eyelation Technologies Inc.Sep 10, 2025

Hello John, We appreciate your feedback and time. We're sorry the measuring process was not as expected. We do have a proven method of measuring pupillary distances as well as bifocal, progressive, etc. heights. However, if you feel we need to change something please contact Eyelation customer care at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. Please reach out if you need us, we are here to help! -Team Eyelation

Response from Eyelation Technologies Inc.Sep 10, 2025

Hello Robin, We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. We look forward to hearing from you! – Team Eyelation

Response from Eyelation Technologies Inc.Aug 15, 2025

Hello Raymond, We appreciate your review. We are sorry the wait time was longer than expected. I do show your order was delivered on August 11th. Thank you for your patience and understanding while waiting. We hope you are happy with your new product. -Team Eyelation

Response from Eyelation Technologies Inc.Aug 7, 2025

Hello Dean, Your glasses were shipped on 7/10. If you did not receive please contact customer service at 1.888.308.4703 or send us an email at [email protected] so we can help. -Team Eyelation