Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Oct 13, 2026

Hello Amanda, Thank you for sharing your detailed feedback with us. We appreciate your time in letting us know about your visit. It is concerning to learn about the initial encounter you experienced during your first appointment, as every individual should feel valued and receive thorough care when determining their prescription needs. We will be sharing your notes with our leadership team so we can address the approach of that staff member and ensure our standards of care are consistently met. At the same time, we are glad to hear that your second day went so well. It is wonderful that the second practitioner took the time to listen carefully, evaluate your sight requirements, and provide a positive experience. We want to make sure you receive the proper corrective lenses to support your daily activities comfortably. We hope your new frames arrive soon and work out perfectly for you once you return from your travels. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 13, 2026

Hello Stephanie, We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. – Team Eyelation

Response from Eyelation Technologies Inc.Oct 12, 2026

Hello Dennis, We appreciate your positive feedback on our quick service. We are taking immediate steps to resolve the delivery status monitor issues. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 12, 2026

Hello David, Thank you for your reply. We are happy to hear you can go to your local provider for adjustments. We hope the glasses work well for you. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 13, 2026

Hello Scott, Thank you for your reply. Your balance was fully covered. You had no out of pocket cost. Your company requires and pays for the anti fog coating. That is not our decision. Your glasses were ordered on 09/29 and were delivered on 10/13. Normal delivery time is 10-14 business days. Yours was 10. We hope your new safety eyewear works well for you! -Team Eyelation

Response from Eyelation Technologies Inc.Oct 12, 2026

Hello Juan, We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you. We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. – Team Eyelation

Response from Eyelation Technologies Inc.Oct 13, 2026

Hello Dre, Thank you for taking the time to share your feedback with us. As a returning customer, your ongoing support is greatly appreciated, and we recognize how frustrating it is to experience unexpected delays and a lack of communication regarding your latest shipment. Having a tracking number that does not update only adds to that uncertainty. We are currently looking into our processing procedures and carrier integration to ensure shipping notifications and tracking details are updated promptly for future orders. Our team is actively monitoring your package to ensure it arrives safely, and we are working to prevent similar communication gaps from happening again. -Team Eyelation