Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Eyelation Technologies Inc. (eyelation.com) has 9,635 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
Eyelation Technologies, eyelation.com
Website
eyelation.com
Category
Vision & Hearing
Location
Tinley Park, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
With that prescription that you gave me, I can't read and my distance vision doesn't allow me to distinguish people's faces. It is a very bad progressive lens
Response from Eyelation Technologies Inc.Jul 29, 2026
Hello Wilfredo,
We’re sorry to hear that you’re having vision challenges with your new glasses! You might want to check with your local provider and have your Rx checked and the glasses for accuracy.
Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
CH
Chris
Work Boots from Eyelation. Long wait...
I ordered work boots through Eyelation over 3-weeks ago and still haven't even received a shipping confirmation. I received the order confirmation immediately after purchase, but they do not seem to be able to ship them. I have contacted support and they have not been able to say anything more than that the warehouse has been busy.
I could have ordered these boots off Amazon for $20 cheaper and gotten them in a week. I only used Eyelation because my company pays for the boots through eyelation. Company convenience is the only reason why eyelation is in business.
Response from Eyelation Technologies Inc.Jul 29, 2026
Hello Chris,
We appreciate you taking the time to share your experience with us. We understand your frustration regarding the delay in receiving your work boots and the lack of shipping confirmation after three weeks. It is certainly not the experience we want for our customers, especially when relying on us for essential work gear. We are actively looking into the reasons behind these extended delays and the communication issues you encountered with our support team. Your feedback is crucial as it highlights areas where we need to improve our service and efficiency. We are committed to ensuring a smoother process for all orders.
-Team Eyelation
JA
Jess A.
Take 1 month to have my glasses
Take 1 month to have my glasses. when I needed for work, that's to much time
Response from Eyelation Technologies Inc.Jul 20, 2026
Hello Jess,
Thank you for your review. We apologize for the delay in receiving your glasses. We apologize the frame was on backorder. We hope you enjoy your new safety eyewear.
-Team Eyelation
OF
Oscar F.
Bad service
It took over a month and a half to get shipped, never any kind of update on the process. From the moment I placed my order I was in the dark for a month and a half
Response from Eyelation Technologies Inc.Jul 20, 2026
Hello Oscar,
We sincerely apologize for the extensive delay in shipping your order and the lack of communication regarding its status. We understand your frustration with being left in the dark for so long. We are actively working to improve our shipping and update processes.
-Team Eyelation
RA
Renan A.
Hi good afternoon I'm not really…
Hi good afternoon I'm not really satisfied with the glasses because they're not focusing the way that they're supposed to do I am not getting the perfect near/far adjustment that my eyes require therefore in my opinion I wasted my time and money because I cannot wearing comfortable the way I was expecting it. Very dissatisfied. Thank you for your time.
Renan Arevalo
Response from Eyelation Technologies Inc.Jul 20, 2026
Hello Renan,
We’re sorry to hear that you’re having vision challenges with your new glasses!
Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
-Team Eyelation
AG
Anthony G.
Here's an honest review
1. Used eyelation kiosk to electronically select frames. When my order did not arrive in a timely fashion, I had to contact customer service to find out that the frames were not available and my order had stalled without anyone contacting me.
2. I sent two separate emails to "briana". The first asking for a timeline, to which she replied there was none, and offered no resolution. The 2nd, asking for a similar frame substitution, she replied "there are no similar frames", and again offered no resolution.
3. I had to go to the coordinator, (Lynn ) at my work for her higher access to eyelation, in order to move this process forward.
4. Eyelation failed by not removing unavailable frames from their website, their customer service DIDN'T service 2x, and eyelation was unresponsive until I went to an advocate on a higher level, all the while wearing old frames and prescription, where my nose pads had disintegrated >8 months before.
Eyelation's product quality and customer service is quite possibly the worst I have ever experienced, and it is made worse by the fact that this is a single point source of required PPE to do my job. BTW, though I have received an email saying that "Stephen" has pushed my order through and it has shipped, I have not yet received it, I felt i needed to tell my story now. Rest assured I will be in contact if my order fails to arrive, or is in unservicable condition.
Thank you for asking what my experience was. I wish I could award less than one star.
A.G.
Response from Eyelation Technologies Inc.Jul 20, 2026
Hello Anthony,
We appreciate you taking the time to share your detailed feedback regarding your recent experience. We are truly concerned to learn about the difficulties you encountered with your order, from the initial selection process to the challenges with customer service and the delay in receiving your essential PPE.
We understand your frustration with the unavailability of frames, the lack of proactive communication, and the responses you received when seeking assistance. We also recognize the significant inconvenience this has caused, especially given the importance of these items for your work.
We are actively reviewing our processes for managing frame availability on our platform and improving our customer service response protocols to ensure that such situations are handled with greater efficiency and care. Your comments highlight areas where we need to make immediate improvements, and we are committed to addressing these issues to prevent similar experiences for others. We are also looking into the communication breakdown that led to your order stalling without notification. We value your patience as we work to enhance our services.
-Team Eyelation
CA
carlos
woman was kind of rude
woman was kind of rude
Response from Eyelation Technologies Inc.Jul 20, 2026
Hello Carlos,
Thank you for taking the time to send us a review. We are happy that you are pleased with your product. We are very sorry you felt the behavior of our staff member was rude. We appreciate the feedback and will definitely research this matter. If you have any further issues please don't hesitate to reach out to us via email at [email protected] or call us at 1-888-308-4703.
We hope you enjoy your new safety glasses.
-Team Eyelation
CU
customer
Everything is overpriced
Everything is overpriced, very limited choice of frames and options for the cap that is allowed. I would definitely NOT recommend Eyelation to anyone or use on a personal basis.
Response from Eyelation Technologies Inc.Jul 16, 2026
Hello Ken,
Thank you for your honest feedback! We apologize for not meeting your expectations regarding our product pricing. Our pricing is based on a combination of factors, and we strive to provide competitive costs that are equal to or better than those of other retailers. Luckily, you have ordered with us 3 times and not had to pay anything out of pocket. We also try our best to offer a variety of styles that work with different customer budgets so there is something for everyone. However, we can only provide what your company approves.
That being said, your feedback is valuable to us, and we’ll certainly keep it in mind as we continue to expand our product offerings.
– Team Eyelation
