Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Mar 23, 2026

Hello Jun, We are so sorry to hear that you are having difficulty with your new bifocals. While we have proven measuring systems in place, occasionally we need to adjust the height of someone’s bifocal for various reasons. Luckily, your eyewear includes a FREE product remake if returned within 30 days of delivery. We will have a customer service team member reach out today to help. We will send you a prepaid label to ship back your glasses. Upon receipt, we will expedite a remake of your lenses with replacements that will work better for your eyes. – Team Eyelation

Response from Eyelation Technologies Inc.Mar 17, 2026

Hello Codrut, We appreciate your feedback and are sorry to hear about the issue with your lenses. You can take them to your local local eye care provider and they can insert the lens for you. We're glad you found our team helpful and the exam thorough. -Team Eyelation

Response from Eyelation Technologies Inc.Mar 10, 2026

Hello Linda, We appreciate you taking the time to share your experience. We're sorry the exam and fitting felt rushed, and frame selection was limited. It's not ideal that your close-up vision requires adjusting your glasses. Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. -Team Eyelation

Response from Eyelation Technologies Inc.Mar 10, 2026

Hello Dennis, We also appreciate your feedback regarding product cost/value. Our pricing is based on a combination of factors, and we strive to offer competitive pricing to other retailers. That being said, will keep your feedback in mind as we expand our product offerings in the future. Enjoy your new safety eyewear! Team Eyelation

Response from Eyelation Technologies Inc.Mar 10, 2026

Hello Mozzell, We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. Your frames also come with a 1 year warranty. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. We look forward to hearing from you!

Response from Eyelation Technologies Inc.Mar 10, 2026

Hello Tomas, We’re sorry to hear that your new glasses are not fitting comfortably! A good fit is crucial for proper safety and maximizing the benefits of your safety eyewear. Luckily, we’re here to help! Your eyewear is eligible for a product exchange, return or adjustment. To receive a product adjustment, give us a call at 1.888.308.4703 or [email protected] and we will send you a prepaid label to ship back your glasses. We will ask you a few questions to understand your product fit issues, and our team will take it from there. – Team Eyelation

Response from Eyelation Technologies Inc.Mar 10, 2026

Hello Jasi, We appreciate your feedback and regret that your glasses are delayed. We know waiting is difficult, especially given your recent diagnosis. We're looking into the cause of the delay to improve our delivery times. -Team Eyelation

Response from Eyelation Technologies Inc.Mar 10, 2026

Hello Jesus, We regret the delivery timeframe was not as expected. We appreciate you bringing this to our attention and we'll review our delivery estimates to improve accuracy. Normal delivery is always 10-14 days. -Team Eyelation