Eyelation Technologies Inc.Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Eyelation Technologies Inc. (eyelation.com) has 9,635 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jesse
Even though the email says they were delivered on the 9th of June. I never received them until the 4th of August
Response from Eyelation Technologies Inc.Aug 6, 2026
Hello Jesse, We appreciate you bringing this delivery discrepancy to our attention. We are concerned to hear about the delay you experienced. We are looking into this matter to prevent future occurrences. -Team Eyelation
Winter W.
The order and check out experience was atrocious, with long buffering times and constant reloading. I was spontaneously logged out multiple times. My prescription was rejected twice for no reason, and it took my company reaching out to someone whom I cannot to get it approved. There was no issue with my prescription. My glasses took over 2 months to arrive. In this time, there was no communication. My company’s EHS manager reached out several times and was given multiple excuses as to why my order was delayed. The day I was told I would get a tracking number, he was told the third-party lab my order had been sent to was shut down and it would be at least another two weeks. That was almost a month ago. My lenses are not great quality and do not match the prescription I wear daily. I am appalled with the service my coworkers and I have received.
Response from Eyelation Technologies Inc.Aug 6, 2026
Hello Winter, We sincerely appreciate you taking the time to share your detailed feedback regarding your recent experience. We are truly concerned to learn about the significant difficulties you encountered with the ordering process, the repeated rejections of your prescription, and the extensive delay in receiving your glasses. The lack of communication and the quality issues with your lenses are certainly not the standards we aim to uphold. We are actively reviewing the issues you've highlighted, especially concerning the website's performance, the prescription approval process, and the communication surrounding order delays and third-party lab involvement. We are also looking into the quality control of our lenses to ensure they accurately match prescriptions. Your insights are invaluable as we work to improve our services for all our customers. -Team Eyelation
It Was M.
Big hassle to get online, would prefer the old way where I get them from the eye doctor.
Response from Eyelation Technologies Inc.Aug 6, 2026
Hello Judd, We're sorry to hear about the difficulty you experienced with our online process. We are always working to make our services more convenient for everyone. -Team Eyelation
Alirio Belandria P.
Three days after receiving the lenses, the frame began to throw off paint particles or a rubber giving a bad aesthetic appearance
Response from Eyelation Technologies Inc.Aug 6, 2026
Hello Alirio, We are concerned to hear about the issue with the paint particles on your frames so soon after receiving them. We appreciate you bringing this to our attention and have responded to you and are working to get you another frame ASAP. -Team Eyelation
Lazarus M.
Order was received and kept for weeks without any communication to the customer. No room on the website while placing order to contact Eyelation.
Response from Eyelation Technologies Inc.Aug 6, 2026
Hello Lazarus, Your glasses are in transit. They were ordered on 07/7 and a label was created on 07/31. Sometimes items don't ship the same day the label is created. We are very sorry about the delay. You should receive them very shortly. You can log into your account a get your tracking number. -Tem Eyelation
Alex V.
This is the third pair of glasses, and they still do not work well for me. They almost seem like the wrong prescription. I understand astigmatism is difficult to get glasses but still. I give up, it would have been easier and cheaper to pay out of pocket to another provider than send these back and forth.
Response from Eyelation Technologies Inc.Aug 6, 2026
Hello Alex, We are truly sorry to hear about the ongoing difficulties you've experienced with your glasses, especially after multiple attempts. We understand how frustrating it must be to not have clear vision, especially with such a low astigmatism, and we apologize that we haven't been able to meet your needs. -Team Eyelation
EDGAR D.
take a month for them to ship my glasses
Response from Eyelation Technologies Inc.Aug 6, 2026
Hello Edgar, We sincerely apologize for the significant delay in shipping your glasses. We understand your frustration and are truly sorry for the inconvenience this has caused. We are reviewing our shipping processes to prevent such delays in the future. -Team Eyelation
Diasia M.
I can not see any medicine. I entered my prescription but the lenses are regular, no medicine in them.
Response from Eyelation Technologies Inc.Aug 6, 2026
Hello Hello Diasa, We are so sorry to hear that you are having vision issues with your new glasses. It appears you have taken advantage of our 30 day remake policy and a member of our team is working with you to resolve the issue. Thank you for your patience as we work together to find a solution. We want you to be 100% satisfied. -Team Eyelation
