Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Jan 28, 2021

Hello JK! We are very sorry to hear that there were issues at the kiosk. We try to make the ordering experience easy for customers and are glad that our tech support was able to assist you. Tech Support has been notified so that we can resolve the issue. Thank you for your review and your feedback!

Response from Eyelation Technologies Inc.Jan 28, 2021

Hello Customer. Thank you for your review. Most people do not actually know their frame size and it can change depending on the style of the frame. We try to just provide a general guide for people, but we are also working on adding more information about the frames to make it easier. We are happy to hear the instructions were helpful. We appreciate your feedback.

Response from Eyelation Technologies Inc.Jan 20, 2021

Hello Grover. Thank you for your review. Your company has limited options at this time due to the combination for safety shoe requirements needed. We are working with Zappos to source more options so that customers have a variety of options to choose from. If you are not completely satisfied with your order, you can contact us for a return or exchange as long as the shoes have not been worn. Thanks again!

Response from Eyelation Technologies Inc.Jan 11, 2021

Hello Walter. We are happy to hear that the process was easy and that it easily guided you through the process. In order to process with your insurance, you would need to send the insurance company a receipt of your purchase for any portion paid out of pocket that your employer did not cover. We hope you are satisfied with your glasses, but if you have any questions contact us at 888-308-4703.

Response from Eyelation Technologies Inc.Jan 4, 2021

Hello Customer. Eyelation does carry a variety of metal frames for our customers, however sometimes depending on employer policies, we have to limit the frames made available. Your employer elected to limit the frames to only plastic/wrap style frames. We are very sorry that you were not able to order something that you wanted and will share your feedback with the safety admin at your facility. Thank you for your review and feedback!

Response from Eyelation Technologies Inc.Dec 29, 2020

Hello Shane. We are sorry about your limited selection, however the. safety manager at your company limited the collection quite a bit. We do normally have metal frames and a lot of other plastic styles, but due to your employer's request we had to only offer frames they approved. You did select one of our most popular frames, so we are hopeful you will like it. If you have any questions with your order, don't hesitate to reach out. Thank you for your feedback and review!

Response from Eyelation Technologies Inc.Dec 16, 2020

Hello Customer. Thank you for your review. I will share your feedback about the feature with IT so they can look into it. You should be able to view the glasses on your face continuously, however there could have been an issue with the browser that caused it to stop. We are glad you were able to try the feature and felt the process was simple. Thank you again!

Response from Eyelation Technologies Inc.Dec 9, 2020

Hello Customer. Your feedback is important to us and we appreciate you letting us know about your experience. We know ordering online might not always be easy, so it is great to hear your feedback. Thank you!