Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Jul 14, 2022

Hi Patrick. I am sorry to hear we did not meet your expectations. I did look at your file and I see you wanted to exchange your glasses in June, we sent a return label to ship them back to us. We just received them last week, the new frames are being processed now. Unfortunately we are not able to process the order until we receive the old frames. Please contact customer service for further information. Thank you.

Response from Eyelation Technologies Inc.Jul 11, 2022

Hi Jose, I am sorry to hear we did not meet your expectations. I see the order was delivered June 30th at reception. You new glasses that were ordered on July 8th are being processed and should ship out shortly. Please contact customer service for further information. Thank you.

Response from Eyelation Technologies Inc.Jul 11, 2022

Hi Edmund, I am sorry to hear we did not meet your expectations. I see that we authorized a return on your glasses in March for the frame warranty. I do not see any notes about incorrect lens or coatings. You new order which is 100% covered was placed on the 7th of July. It is being processed. Please contact customer service at 1-888-308-4703 as I do not see the issue, they will be able to better assist you. Thank you.

Response from Eyelation Technologies Inc.Jun 30, 2022

Hi Esly, I am sorry to hear we did not meet your expectations. I did look at your order history and I do not see any prescription errors. I do see that there were fit issues with the frames (they were too small or large) and they are being remade and will be shipped out shortly. Please contact customer service if you need further information. Thank you.

Response from Eyelation Technologies Inc.Jun 22, 2022

Hi Camilo, I am sorry to hear this and apologize for the delay. I did check and your order has been processed. You can always reach out to customer service to find out the exact time they will be shipped. It should be shortly. Thank you.

Response from Eyelation Technologies Inc.Jun 20, 2022

Hi Flor, I am sorry to hear we did not meet your expectations. Please reach out to customer service, they will be happy assist you with a refund. Thank you.

Response from Eyelation Technologies Inc.Jun 6, 2022

Hi Ricardo, Your glasses are scheduled for delivery today. Unfortunately due to Covid, processing and shipping times are still delayed. We did upgrade your shipping to priority for this reason. Please feel free to reach out to customer service if you have any further questions. Thank you

Response from Eyelation Technologies Inc.May 27, 2022

Hi Scott, I did some digging- I only see one Scott who ordered on May 6th. It is difficult to say as I cant confirm this is you since no information is provided. But there was a delay with the prescription it was not received until the 13th, there is now a shipping delay with UPS. We apologize for the delay. It should be received soon. Thank you.