Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Jul 16, 2021

Hello Dave, thank you for your feedback! The goal of our size filters and our virtual-try on feature is to assist with gauging the size of the frame and the fit on your face. However, if you have additional questions about the sizing of certain frames and which frames may fit your face best, you can call us at 708-468-8229 and one of our opticians would be happy to provide suggestions. If you are experiencing frame fit issues when you receive your glasses, please give us a call within 30 days of receiving your frame and an optician can assist you with exchanging your frames for a better fit. We appreciate your feedback and hope you enjoy your glasses. Thanks again!

Response from Eyelation Technologies Inc.Jun 25, 2021

Hello Sara, thank you so much for taking the time to leave a review! We value our customers' feedback and are glad to hear that customer service was helpful in assisting you with finding a frame that works with your prescription. We are always working on updates to our web order site and we will be sure to bring your feedback to the team. Let us know if you have any questions. Thanks again!

Response from Eyelation Technologies Inc.May 19, 2021

Hello Kim, thank you for your review! We provide pictures of our frames at a certain angle and size so that you can see the details of the frame but we do not currently have a feature that zooms in on the frame itself. Our team is currently working on future updates to our web order site and I will be sure to share your feedback with them. Thanks again!

Response from Eyelation Technologies Inc.May 17, 2021

Hello CH, thank you for your review! We are happy to hear that you had a great experience ordering your glasses. Our opticians review and take measurements before processing an order and will reach out to the customer if there are any concerns. Eyelation has a 30 day guarantee policy where you can return/exchange your glasses up to 30 days from receiving your order. If you are experiencing frame fit issues when you receive your eyewear or you would like more information on the frames before placing your order, please give us a call at 708-468-8229 and one of our opticians would be happy to assist with the return and/or with finding frame options that would be a better fit. We hope you enjoy your glasses, thanks again!

Response from Eyelation Technologies Inc.May 12, 2021

Hello Randall, thank you for your review! We appreciate your feedback and hope you enjoy your safety glasses. Thanks again!

Response from Eyelation Technologies Inc.May 5, 2021

Hello Customer, thank you for your feedback. We are sorry to hear that you were not able to change your frame selection for your order. If the frame is in your cart but you have not checked out, you can remove that frame and select a different option. Once you have checked out, the order is placed and the frame cannot be changed on the order. If you would like to cancel your order and place an order for a different frame, please give us a call at 708-468-8229 and our customer service team would be happy to assist you. Let us know if you need anything else. Thanks!

Response from Eyelation Technologies Inc.Apr 23, 2021

Hello Art, thank you for your review! We know that ordering glasses online can be a new experience for some people and we are glad that you found the process easy to follow. We try to provide a variety of frames for our customers to choose from and are always looking to source more frames in the future. We appreciate your feedback and hope you enjoy your glasses.

Response from Eyelation Technologies Inc.Apr 20, 2021

Hello Nikki, thank you for your feedback! At Eyelation, we understand the importance of having a quick and efficient ordering process when selecting your PPE. We try to provide a wide range of frames to choose from and are always looking for different frames to add to our collection. We appreciate your feedback and hope you enjoy your glasses. Thanks again!