Eyelation Technologies Inc.Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Eyelation Technologies Inc. (eyelation.com) has 9,635 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Charles T.
Have not got my glasses yet don’t no why I have not received them yet
Response from Eyelation Technologies Inc.Nov 30, 2022
Hi Charles, I see your order was place Nov 11th and is currently being processed. Processing time is usually 10-14 business days. Once it ships you will receive a tracking order. For more information please reach out to customer service. Thank you
Robin R.
If i could I would have given 0 stars but that wasn't an option. Very poor service.
Response from Eyelation Technologies Inc.Nov 22, 2022
Hi Robin, I am sorry hear to we did not meet the mark. We value customer feedback and want to make sure customers are 100% satisfied and understand what happened and how we can resolve any issue you had. Please reach out to customer service at [email protected]. We hope to hear from you. Thank you.
Johan C.
I ordered safety glasses 30 days ago, have had zero visibility on the order progress or any response from Eyelation on the status of the order.
Response from Eyelation Technologies Inc.Nov 15, 2022
Hi Johan, I am sorry to hear we did not meet expectations. We do send out emails with confirmation of order and confirmation of shipping. I see your order is still being processed as we are experiencing processing delays. I apologize for the delay and appreciate your patience. For more information you can always reach out to customer service. Thank you.
Angela F.
Took a week to tell me they were outta stock
Response from Eyelation Technologies Inc.Nov 11, 2022
Hi Angela, I am sorry to hear we did not meet expectations. Unfortunately We are experience delays in communication and worldwide stock limitations. We are working hard to make sure we reach out to everyone as soon as we find this information out. Thank you
Carla A.
My has been horrible because it has not finished. The model of glasses chosen for the first time in which I paid $71, does not work with my type of prescription. I called 5 times and after 2 weeks they answered me. They explained the error to me and that it was time to change to another lens suggested by the seller. I chose new glasses which reflected a difference of $55. I returned the previous ones, and 2 weeks later I realize that they charged $70 again without my consent in my TDC and also they did not return the $71. Between my husband and I we have called more than 6 times and no one answers. I feel cheated and unassisted. 0rden 1 #1391498 10/07/22 And orden 2 # 1296314 11/02/22
Response from Eyelation Technologies Inc.Nov 11, 2022
HI Carla, I am sorry to hear about your experience. I do see the 2nd order is being processed and should ship out shortly. It may be that we did not receive the returned frames yet and that is why we have not issued the refund yet. I will verify with customer service to make sure your original order was received. We have recently moved locations and are experience some delays unfortunately. I will make sure customer service is aware of this and reach out to you. Thank you for letting us know and your continued patience
Adrian B.
wait long,long time for simple safety glasses to be precise six week.
Response from Eyelation Technologies Inc.Nov 8, 2022
Hi Adrian, I am sorry for the delay. We are experience longer processing times. I did check and your order was delivered on Oct 31st to your companies reception. Please reach out to customer service for further information. Thank you
Gerald W.
Never got glasses
Response from Eyelation Technologies Inc.Nov 8, 2022
Hi Gerald, I am sorry to hear this. I did check the order and it was cancelled as we emailed several times to clarify the order and never heard back. Please contact customer service at 1-888-308-4703 or [email protected]. They will be able to clarify the order and reprocess. Thank you.
Daniel O.
Website would not allow me to enter my prescription; someone changed my password without my knowledge
Response from Eyelation Technologies Inc.Nov 8, 2022
Hi Daniel, I checked the order and I see the prescription and the order is being processed. Please contact either your program administrator or contact customer service to reset your password. Thank you.
