no other option C.
Save yourself the trouble and pass!
Customer service is 100% lacking. Several emails sent no response ever. You are forced to upload a photo of yourself if you want to place an order as well as give them a ton of unnecessary personal data there is no reason they could possibly need aside from selling to a third party. There is no way to actually physically try the glasses on, only virtually which is truly useless in terms of comfort and fit. When you do upload a file/ document, the system is immensely glitchy and will kick you out and you will have to log back in again every time. The worst part of all: their selection of lab googles/glasses STINKS. Particularly for women- nothing there for us. I really wish my company did not switch. We used to be able to go to any eye doctor and actually have some selection and see how they fit. It is very sad and unfortunate that we are stuck with eyelation now.
Response from Eyelation Technologies Inc.Mar 17, 2023
Hello! We are so sorry that our team was delayed in response. We will look into that and address it with our team. We also apologize for any issues we had with the site. We launched a new design and there were some bugs that have since been addressed. We also wanted to assure you that we absolutely do NOT sell customer information for any reason and take our customer's privacy seriously. Our privacy policy can be found here (https://eyelation.com/privacy/), and if you have any further questions, please feel free to reach out to our Privacy Officer as noted in the policy. Thank you very much for your feedback though! We truly appreciate it!



