Jerry F.
Poor process
So the first time I tried to order glasses. I went through and picked out the glasses I wanted with all the options. Submitted a picture of myself and submitted my prescription but the prescription I submitted was not correct so my order was completely canceled. Instead of me just having to resubmit my eye prescription, I had to start all over again.
Response from Eyelation Technologies Inc.Jun 18, 2026
Hello Jerry, We appreciate you sharing your experience regarding the order cancellation. We understand how frustrating it must have been to restart the entire process after a prescription issue. We are reviewing our system to see how we can improve the reordering experience. -Team Eyelation



