customer D.
It took just over 3 weeks for the…
It took just over 3 weeks for the glasses to be delivered. The sort of service amazon would have sorted out in 36 hours. Wouldn't use them again. Glasses of very poor quality. Could get the same in poundland
Response from EyekeeperOct 17, 2025
Dear Customer You can also contact us by email [email protected]. We are sorry for the inconvenience caused to you. We reviewed your order. It was placed on September 14th, shipped on September 17th, and finally arrived on September 29th. The total delivery time was 15 days, not the over three weeks you mentioned. Each our product pages has a notification of SHIPPING AND TRACKING. Delivery Time=Processing Time +Shipping Time 1.The processing time It depends on the order accuracy and complexity and usually takes 2-3 business days. 2.The shipping time It based on your address. Since we have a wide range of products, we stock them in different warehouses. We are based in the US and have warehouses in different places such as the US, UK and overseas. Due to the fact that we ship from overseas, the delivery time will be a little longer than usual, expect delivery to take 2-4 weeks. Sorry for all inconvenience again and thank you for your understanding. Kind regards, EYEKEEPER