Russell
Great experience
I'm a repeat customer and you guys are always fantastic.
Response from EyeglassdirectJan 13, 2025
Russell, Thank you. Happy New Year.

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Russell
I'm a repeat customer and you guys are always fantastic.
Response from EyeglassdirectJan 13, 2025
Russell, Thank you. Happy New Year.
Anonymous C.
Long time customer. Provided quality advice on lens selection. Corrected an error that I made in my order without complaint or cost to me. First class service.
Response from EyeglassdirectJan 13, 2025
Glade to be of service. Thank you for the kind words.
Daniel G.
You guys made my fourth pair of eyeglasses in the last 10 years and just like the previous 3 these are just right, the bifocal zones just right Thanks a lot guys ! ✋🏽🧓🏽
Response from EyeglassdirectDec 31, 2024
Daniel, Happy New Year. Thank you for the kind words.
Sal
I have been using eyeglass direct for over 15 years. That would be 15 pair of Eye glass if I had to guess. It is always simple, fast and a great value. I found them online and have always been happy. Transition, progressive and scratch protection. I take advantage of the discount on the second pair. A+++
Response from EyeglassdirectDec 23, 2024
Sal, Happy holidays. Thank You for the great review.
David
Sent glasses in for new lens. Came back with a huge scratch, bent arm and poor arm attachment to the lens. Randy was complete A$$, called me a liar and denied the poor workmanship. Having to send glasses to another to make new lenses. Randy did offer to refund, but only if I send defective lens back. Fine, but whole experience was a disaster. And I have been a client for 7 years. Horrible way to treat loyal customers. Taking by business elsewhere, I suggest you do too.
Response from EyeglassdirectDec 16, 2024
David, Keep the lenses and we will issue a full refund.
Peter A.
I’ve been a customer for over a decade. Always satisfied. Great products and service.
Response from EyeglassdirectDec 16, 2024
Peter, Thank you for kind words. Happy holidays.
customer
I've been using Eyeglass Direct for well over 10 years, who has given the best prices and best service on prescription glasses. I am very happy with them and highly recommend them, as well
Response from EyeglassdirectDec 16, 2024
Thank you for the kind words. Happy holidays.
Jonathan
Appreciate the extra help that was offered to make sure prescription was correct. I am happy to be a repeat customer!
Response from EyeglassdirectDec 4, 2024
Jonathan, Thank you for the great review. Have a great holiday.