Chris
Slow turnaround on orders compared to…
Slow turnaround on orders compared to Zenni
Response from EyeglassdirectJun 5, 2025
Chris, Thank you for your input. We will discuses this with our shipping department. Randy President

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Chris
Slow turnaround on orders compared to Zenni
Response from EyeglassdirectJun 5, 2025
Chris, Thank you for your input. We will discuses this with our shipping department. Randy President
P H.
I am very happy with my eyeglasses and your prices and service. I will order again in the future.
Response from EyeglassdirectJun 13, 2025
Thank you for your support and great review. Randy President
Amir E.
Great service
Response from EyeglassdirectMay 29, 2025
Amir, Thank you for the great review. Randy President
Mary B.
I never received my order???? and would like to order the other pair exactly like I first ordered for 50% of the cost and then if I receive both, I will change my experience
Response from EyeglassdirectMay 29, 2025
Mary, Your order will ship in a day or two and your second pair for 50% off will be processed as per our conservation. Thank you Randy President
Bernie M.
Price, quality!! and timely delivery. Started buying glasses hear 6 yrs ago and will always go back
Response from EyeglassdirectMay 29, 2025
Bernie, Thank you for your continued support. Randy President
Robert H.
Ordered them 16 days ago and they haven’t even been shipped yet! Driving to church on Sunday’s I’m driving into the morning sun and am almost blind. Getting headaches from squirting while driving into the sun at other times as well.
Response from EyeglassdirectMay 24, 2025
Robert, Your eyeglasses shipped yesterday on 5/25/2025. Orders are custom made and shipping times are approximate. You will receive your order shortly. Thank you Randy President
customer
excellent products, service and expense
Response from EyeglassdirectMay 21, 2025
Thank you for the support.
Don
great product and great price
Response from EyeglassdirectMay 21, 2025
Don, Thank you for the kind words. Randy President