MARY H.
The customer service was very helpful …
The customer service was very helpful and my glasses came in record time.

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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MARY H.
The customer service was very helpful and my glasses came in record time.
Bharat
Horrible, I had ordered a lens replacement from them and the glasses arrived with a cheap quality lens despite ordering 1.67 thickness
Response from EyeglassdirectNov 22, 2017
Thank you for choosing Eyeglassdirect. We are sorry your eyeglasses is not working out for you but we have a 100% satisfaction guarantee. Please reach out to our customer service at either [email protected] or call us at 1(866) 536-7790 and we are more than happy to get help fix the issue.
Jacqueline M.
Great customer service, reasonable prices and fast delivery! Very pleased and have been so for two years now.
GEOFFREY L.
Excellent quality, poor delivery. I have used Eyeglass Direct for many years. The quality of the glasses has always been excellent and the affordable prices allow me to have multiple sets of distance, reading and sun glasses for home, work and in the car. Delivery times have gotten to be very long. When I first did business, delivery was about one week, Now, it is more like one month, and since I travel often, this is a problem because I cannot schedule deliveries to be where I will need them. I am hoping that Eyeglass Direct adds more employees or makes other arrangements to fix this problem.
Unsatisfied C.
Worst service. The owner curse customer on the phone used F words. Very bad experience. But I bought way better and cheaper glasses from eyebuydirect.com
Darrie W.
Had three pair of glasses refurbished with new lenses and I'm thrilled with the finished product! Sending a fourth pair in next week. Now I have a variety of glasses to wear when I choose my outfit each day. Love it!
Marie B.
I was really impressed that they could work with me giving me what I was hoping to get. I felt like I was working with real craftsmen, not a cookie cutter machine.I wanted my old frames with an adjustment and they turned out beautifully. The best part was the price.
Peter W.
Excellent service for a guy who scratch’s his glasses all the time. Never had a bad experience after several sets of lens including sunglass lens.