Tine M.
Great customer service
I received my contacts and noticed I couldn’t see out of my left eye. It turned out I received a +3 instead of a -3. I called customer service and was sent a prepaid UPS label to return the two unopened boxes. The only reason for the 4-star rating is that I had to call back a few times because initially, you were only going to replace two boxes. After several calls, I received confirmation that I would get all four boxes replaced. You replaced all four boxes, and I am now a happy camper. Thank you for taking care of this promptly.




