eyeBOGOReviews of eyebogo.com

Response from eyeBOGOApr 1, 2021

Hello Beatriz, thank you for your opinion. We made glasses according to your prescription +1.75. Reach us out (844 393 2646 or [email protected]) for shipping label to extra inspection.

Response from eyeBOGOMar 29, 2021

Hello Randal, apologize for your experience. You never contact us about the issue with your glasses. Feel free to reach us at 844 393 2646 or [email protected] so we can validate lenses 100% match your prescription. New progressive lenses takes time to adapt. Don’t give up on your new lenses. Take these steps to get used to them and enjoy clear vision: Try putting on your new glasses first thing in the morning and wear them for just an hour or two. The next morning, try a few more hours. Slowly build up your tolerance to adjust to them. Don’t switch between your new pair and your old one. Make sure your eyeglasses fit properly and don’t slide down your nose. When you walk, look straight ahead, not down at your feet. Also work on pointing your nose in the direction you want to look, not just looking left or right with your eyes When you read, hold items down and about 16 inches away from your eyes. Look through the bottom of your lenses. Don’t move your eyes or head as you read. Move the page or paper instead. Set your computer screen just below eye level. You can adjust your desk or chair to make this happen. Talk to your eye doctor if your lenses still bother you after a few weeks. You may need to change your prescription strength.

Response from eyeBOGOJan 20, 2021

Hello Joaneisha, apologize for your experience. We already provided you USPS label to adjust/replace the frame but you refused to mail them. Please contact us if you need further assistance.

Response from eyeBOGOJan 19, 2021

Dear Roxann, thank you for you review and apologize for your experience. We inspected your glasses twice: internally and third-party lab and it 100% match your prescription. We do not hide our return policy - it resides in help menu. We warned you that new progressive lenses require up to two weeks to adapt - it is standard time frame. Feel free reach us out if any questions. Don’t give up on your new lenses. Take these steps to get used to them and enjoy clear vision: 1. Try putting on your new glasses first thing in the morning and wear them for just an hour or two. The next morning, try a few more hours. Slowly build up your tolerance to adjust to them. Don't switch between your new pair and your old one. 2. Make sure your eyeglasses fit properly and don’t slide down your nose. 3. When you walk, look straight ahead, not down at your feet. Also work on pointing your nose in the direction you want to look, not just looking left or right with your eyes 4. When you read, hold items down and about 16 inches away from your eyes. Look through the bottom of your lenses. 5. Don’t move your eyes or head as you read. Move the page or paper instead. 6. Set your computer screen just below eye level. You can adjust your desk or chair to make this happen. 7. Talk to your eye doctor if your lenses still bother you after a few weeks. You may need to change your prescription strength. Ref https://www.webmd.com/eye-health/bifocal-progressive-lenses-adjustment#2

Response from eyeBOGODec 14, 2020

Hello Jennifer, Thank you for being our customer. We provided you a return label to inspect the glasses. We use third-party independent lab for inspections and redo any lenses to 100% match the prescription. Feel free to reach us out if have any questions.

Response from eyeBOGODec 14, 2020

Hello Corina, Thank you for your valuable opinion. Glasses are custom made product so we do not reuse frames or lenses and dispose all returns.