Exterior Performance Coatings, LLCReviews of exteriorcoatings.com

Delivered wrong formula and no offer to replace it from the company

I’m not the type to write a review, but felt compelled to warn customers the mica flakes I purchased legitimately looked like glittered.sent an email wanting to return them because they look nothing like the picture. The package was not touched and unopened. I received no email back simply ignored, I called and was told there is no way he can take a return and that I should try them because they might look different on the floor. Then I was told to try eBay to sell them. This day and age especially with an unopened package you should be able to return a product.

I purchased a product recommended by customer service. I followed instructions and painted my kitchen backsplash and area behind stove. But the next day when I went to add second coat, paint hardened to consistency of hard rubber. So I was not able to apply that second coat. Your customer service person didn't warn me of this effect. I did seal the can of paint after use and keep lid on can when applying first coat.

I took the time to call and specifically ask if this product could be mixed to make our specific color of green and was promised it could be. We took the cool coat to multiple paint places and no one would/could do it. We used the paint as it is and it doesn't cover very well even after 2 coats. Overall disappointed in the product.

Not Happy with this product. A week after applying and not driving on the floor and maintaining 67% temp. My employee spilled 10 gallons of wheel cleaner on floor and it eat the coating were it was spilled ! My other shop 2 years ago I used the home depot brand and its looks better than this new floor. Its worn but over 200 cars a month get washed and detailed on it. 1/4 the cost. Sorry to say. After 2 days of prepping floor , renting a machine to grind floor with a diamond disc only to be let down. After my time , efforts and what I spent on this product , I should of spent the extra $2000.00 and had a flooring company do it.

I ended up having to cover the epoxy within 6 months as it started to peel and come up from normal waking and rolling of stools. Very disappointed. The guys who intstalled it for me were professionals who called and spoke with manufacturer to make sure done correctly and still peeled up. Definitely would not buy again

Could not ship product after I had paid. Did refund, but I wanted the product, not a refund. I am not part of a multiple location company, but rather WAS a dealer for a company that used the same name (with minor changes).

I tested it using roofing tiles. The coated tile was 18 degree hotter than the uncleared. The response from the company was “the product works”. I am glad I bought a little and tested it before investing $1,000 for my roof