ExpressMed.comReviews of expressmed.com

Response from ExpressMed.comMay 6, 2020

We are sorry to hear that you had a negative customer service experience. we ran out of stock before our up-to-date inventory numbers could be reflected online, this has never happened before. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again.

Response from ExpressMed.comMay 6, 2020

We’re extremely sorry we were unable to fulfill your order. Unprecedented demand for COVID-19 related products has prompted our suppliers to place products on allocation, directing deliveries solely to hospitals and other critical care facilities. Your order was one of 10K+ orders our team has been working tirelessly to cancel. Please know this is not normal for us. We sincerely hope you can forgive us for the inconvenience. Stay Safe

Response from ExpressMed.comMay 6, 2020

We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMay 6, 2020

Please be assured that you will be fully refunded back onto your original form of payment for the unshipped items in the days to come. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again.