ExpressMed.comQuality Health & Wellness Delivered. We believe that customer service is one of the most important parts of a business and work every day to help our customers however we can to meet and exceed their needs and expectations.Shop NowContact UsRead Our Blog
ExpressMed.com (expressmed.com) has 2,157 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
2,157 approved reviews, newest moderated first
David C.
Mask are very tight for a lady made for kids
Response from ExpressMed.comDec 15, 2020
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you.
Susan S.
The customer service person I spoke to was extremely knowledgeable and I'll blast winter computer was a little slow and we were just conversating about the weather her in California me in Illinois great experience
Response from ExpressMed.comDec 23, 2020
On behalf us all of us at ExpressMed, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience with us.
Roderick N.
Great company! Shipping is super fast!
Response from ExpressMed.comDec 23, 2020
We are glad to hear that your package was delivered promptly and on-time. Thank you so much for your feedback!
DK
Slow delivery, but exactly what I needed and at a GREAT price!
Response from ExpressMed.comDec 23, 2020
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
Anon
Shipment arrived fast great
Response from ExpressMed.comNov 12, 2020
We are delighted to hear that you received the products quickly. We value your business and positive feedback, thank you!
Jennie B.
Always great service. Fast shipping!
Response from ExpressMed.comNov 12, 2020
We are delighted to hear that you received the products quickly and you’re pleased with our service. We value your business and positive feedback, thank you!
Janice D.
Delivery service is great
Response from ExpressMed.comNov 12, 2020
Thank you for the great review! We’re so happy you loved the service provided and can’t wait to have you back to visit our site.
N.Wilson
Do not trust this company - my daughter's life is in their hands because they sent me the wrong item and are refusing to send me the correct item - offered me a 50% discount to keep the item - Why would I want to do that? The offer dual feed bag sets in 4 pads for 16.29 each - I ordered 8 4 pats - they refuse to send those and instead say they will mail me a return authorization for a refund. Never got it- and now am out the money and the feeding bags - customer service hung up on me twice, Promised a call back and instead keeps emailing me with the same ridiculous offer. I cannot feed my child. During COVID to react this way to a customer with a medically fragile child who has no way to feed without the product they refuse to send me - is beyond belief.
Response from ExpressMed.comNov 13, 2020
We're extremely sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.