ExpressMed.comReviews of expressmed.com

Great prompt accurate service

I had a lot of trouble accessing the Expressmed website, trying to apply a $5 discount, and placing my order online. When I clicked the link in the email Expressmed sent me announcing their new website, I got an error message. I accessed the website via Google search. Then the $5 discount Expressmed had emailed me (EMFALL55) did not work. I have since learned that it had expired, but there was no exp date listed in the email (and discount websites showed other people had used this code successfully recently). I placed my order at 9:45pm EDT and received the shipment on 11/5 (delighted it came so fast with free shipping; that's why I gave this experience 2-stars instead of just one. Late last night on 11/11, I learned that my credit card had never been charged, so I called Expressmed today 11/12 to make payment. I was on hold through 3 minutes of total silence, before I heard any on-hold music and options to leave a message or continue to hold. I got though after 10 minutes and spoke to Corinne, a Supervisor. I requested the $5 discount, which she refused to honor because it had expired. I advised her of my difficulties placing the order, but she refused to budge. I requested a callback from her boss, and she insisted that she was the highest authority. I asked for the name of the president of the company. She told me it's on the website but she refused to tell me the name because it's against company policy. She did finally say she would give me the "expired $5 discount." I am very upset that I had to spend so much time ordering, then following up on the phone. I will look for another source for my medical products. I hope I never have to do business with Expressmed again.

Great service! Will use again in the future! Thank you!

Great prices and great service. I always buy my medical products here.

Quick and efficient service at a reasonable price.

Excellent customer service and fast delivery

no problems at all

ExpressMed was hassle free, quick shipping, and excellent pricing.