ExpressMed.comQuality Health & Wellness Delivered. We believe that customer service is one of the most important parts of a business and work every day to help our customers however we can to meet and exceed their needs and expectations.Shop NowContact UsRead Our Blog
ExpressMed.com (expressmed.com) has 2,157 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
2,157 approved reviews, newest moderated first
Donna
My shipment was lost and they immediately shipped another one directly to me.
Response from ExpressMed.comApr 5, 2019
Hello Donna, We are very happy that even though an error occured we were able to resolve the issue and provide you with the item yiu ordered. Thank you for youe amazing rating and kind reveiw. We hope to hear from you soon and continue to providee you with the products and supplies you need fast and efficently.
Casimir
Easy to order online. Free shipping still gets here in two days.
Response from ExpressMed.comApr 5, 2019
Hello Casimir, Thank you so much for your kind review! We are glad to provide such a smooth shopping experience and speedy delivery.
Anjum
Excellent!!!
Response from ExpressMed.comApr 5, 2019
Thank you, Anjum! We appreciate your positive feedback about us. We do take pride in catering to our customers’ needs the best way we can.
Ann
Had what I need for 4 years, now they say they dont make them anymore. Why is it still on their site. You say you have similar products. You do not, when is last time you checked? You have nothing even similar to the product I used to get.
Response from ExpressMed.comNov 21, 2018
We apologize we no longer carry the product you were ordering. We are not a manufacturer so it's not that we no longer make the item but rather our contract with the seller expired or the source we were ordering these from no longer carries the item as well. We apologize for this inconvenience, we do carry similar items to what you were ordering but understand you liked this product very much and may just look for a new source to order them from rather than change brands.
Darryl
Our transactions have all been done by phone. The staff have all been efficient and helpful.
Response from ExpressMed.comApr 5, 2019
Hello Daryl, Thank you for your positive comments. We are so glad to hear that you enjoyed your experience with us! We hope your next order is just around the corner. As you well know, our dedicated customer care team is available via phone at 877-822-2719 Mon-Fri from 6 A.M.- 5 P.M. PST or email at [email protected].
Steven
ExpressMeds has been great. Excellent products, great timely shipping, costumer service is quick to resolve any issues. The only reason I can only give 4 stars is on my last order I was charged for a product i ordered but never received. They were quick to fix the error put it makes no since as to why they would charge for a product they no longer carry. So always pay close attention to your shipment.
Response from ExpressMed.comApr 5, 2019
Hello Steven, We want to extend our sincerest apologies concerning the issue that you had faced. We pride ourselves in maintaining the highest quality standards for our customers. We are delighted to hear that we were able to resolve the issue and greatly appreciate your honesty. We have made changes in our system so this doesn't occur again. Thank you so much for your wonderful review! If there is anything we could assist you in the future feel free to contact us.
Joellen
Great response great product
Response from ExpressMed.comApr 5, 2019
Hello Joellen, We are incredibly grateful that you took the time to leave us this note. Our customers come first and it’s an honor to know that we have met your expectations. It’s customers like you that make our job wonderful. We look forward to serving you again.
Janice
This device has been a lifesaver for us. The feeding tube constantly slipped out of the PEG tube in the hospital and they had no fix for it. When it slipped out, the entire bed was wet with feeding nutrition and my father was soaked. This would happen a couple of times a night, an inconvenience to the staff and my dad. Using this device stopped all the problems, we continue to use it at home. Thank you!
Response from ExpressMed.comApr 5, 2019
Hello Janice, Thank you for taking the time to leave us such a wonderful review. While you placed stars next to our business, you are our real star. Most people don't bother to leave reviews about positive experiences after such a troubling issue. That's what makes you the star with us. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we can’t wait to see you again.