ExpressMed.comQuality Health & Wellness Delivered. We believe that customer service is one of the most important parts of a business and work every day to help our customers however we can to meet and exceed their needs and expectations.Shop NowContact UsRead Our Blog
ExpressMed.com (expressmed.com) has 2,157 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
2,157 approved reviews, newest moderated first
Tony
Quick delivery, I got what I ordered. The only complaint is a lot of damage to the shipping box. Not much packing material but only slight damage to the box the BD needles came in. After inspection all the internal product was OK.
Response from ExpressMed.comMay 13, 2021
Thanks so much for your feedback! We look forward to serving you again. Have a most excellent day!
Softball C.
The unit I received doesn’t work on one side. The entire side does not work, therefore useless. I will be contacting you for a refund.
Response from ExpressMed.comMay 13, 2021
We apologize your item was not in the condition you expected. Please contact us with more details so that we may assist you with this order. We would like to get the matter resolved for you. In order to speed things up, please call us at (877) 822-2719 Monday - Friday from 6:00 AM - 3:30 PM PST or send us an email to [email protected] summarizing the damage and/or defects of your product.
Neil Z.
I ordered a mens vacuum pump kit from Express Med, which was defective. After I received the first kit I sent them a picture displaying what was wrong and they sent me out another kit. That kit was also defective! At that point I was done with Express Med. I called the company to ask about returning the kit to get a refund and I was told that I could only receive half of my purchase price because only the carrying case was broken. They sent me 2 defective kits and I can't even get my full purchase price refunded!. Stay away from this company!!!
Response from ExpressMed.comMay 18, 2021
We understand your frustration with this matter, we apologize we were unable to accommodate you with a refund or reship. We suggest reaching out to the manufacture to report the defect.
Alan
Excellent customer service!
Response from ExpressMed.comMay 11, 2021
On behalf us all of us at ExpressMed, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team. Please come visit us again soon!
Jim S.
quick shipping! Thank you so much.
Response from ExpressMed.comMay 11, 2021
Thank you for your positive comments. We are so glad to hear that you enjoyed your experience with us! We hope your next order is just around the corner. Call us if there is anything we can help you with.
Cindy
I received my order promptly.
Response from ExpressMed.comMay 11, 2021
We are glad to hear that your package was delivered promptly and on-time. Thank you so much for your feedback! We’d be grateful if you would share your positive experience buying from ExpressMed.com with your family & friends. Kind regards, Your ExpressMed Customer Service Team
Veronica S.
Everything arrived on time or earlier. All products so far have been excellent...I have used adult overnight Trinity pull ups and liners that are working out nicely. I also have adult wipes by Prevail Nice oversized towelettes that are working wonderfully as well.
Response from ExpressMed.comMay 10, 2021
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
MARK L.
quick and efficient service, who could ask for more?
Response from ExpressMed.comMay 10, 2021
We are glad to hear that your package was delivered promptly and on-time. Thanks so much for your feedback! Have a most excellent day!