ExpressMed.comReviews of expressmed.com

Response from ExpressMed.comMar 25, 2020

thank you for your feedback, We're extremely sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMar 25, 2020

We apologize for the issue that occurred with your order, we understand the urgency of getting these types of products as soon as possible. we sincerely apologize for the delay in communication as our customer care team is having to contact a few thousand customers, one by one. due to the ongoing Coronavirus pandemic. we ran out of stock before our up-to-date inventory numbers could be reflected online, this has never happened before. Please be assured that you will be fully refunded back onto your original form of payment for the unshipped items in the days to come. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again.