ExpressionMedReviews of expressionmed.com

Never received my items I ordered

Never received my order. Their email states my local post office has received the order, but the post office claims to have not received it. Have emailed 3 times without any response. Going to dispute the charges with my credit card. Also, I did pay for the shipping insurance, which was useless.

Products never shipped after 3 weeks. Sent 4 emails over 2 weeks and an inquiry on Instagram with no response. This company is unreliable and has no customer service. I've used them before but seems they no longer care to serve customers who need and depend on their products. Finally had to dispute this order with my credit card company.

I wish I had read these reviews before I wasted my money sending it to a fraud organization that did not ship product, will not answer emails, and has no phone number. Should have done my homework. This company is a SCAM! I am pursuing a refund.

I have placed two orders directly with Expressionmed. But neither arrived. I was able to have my 1st order replaced. But this second order, no one will respond to me. I am going to report them as fraud because they took my money super fast and I do not have my product nor a way to track because there was no USPS tracking number. Only an emailstating my post office received the package and I would have the delivery by 3/13/24. Well no delivery, no response to my email no way to speak to a person equals trouble.

This company has absolutely horrible customer service. I placed an order on 1/13 for $110 and I have received no shipment notification, nor has it shown in my USPS informed delivery, nor have I received it, yet their tracking system (not USPS) is showing it was delivered yet provides no tracking number. I have now sent 5 emails trying to get to the bottom of the issue with absolutely no response. I have placed at least 4 orders with them and only one of them was delivered with no issues. The product works well, but with such horrible customer service I am going to have to find a different product and company to order from! Don’t buy from them…you will be extremely disappointed!!

I have ordered from them a few times. I think most of the ratings on here are unfair. Everyone knows you can’t blame terrible usps shipping on the company. Once it leaves their hands it’s on usps. Don’t base a company’s review on the postal service! Or because you don’t like that they didn’t use your idea. It was probably not cost effective or practical. Now about the product… it’s good. It the best of its kind. I’ve used many. My only issue is the tape is little too papery and ends up kind of crinkled after a shower or two or overstretched a bit when pulling backing off but overall this product and company is far superior to its competitors.

Cute designs. However they are pricy and have unnecessary products like transmitter stickers, when they could just provide the cutout alongside the perfect fit stickers. They do not make a transmitter sticker for every cutout either. They told me that this is because the cutout isn’t always a good design on it own, which is ridiculous. Like I said, just include the transmitter stickers with each perfect fit sticker, instead of making them separately and charging more. Additionally, they need to improve the backing of their products. There are only two peel-offs of the Libre 3 sensor covers. I have had my sensors go defunct due to this. I suggested to them that there need to be more pieces to the peel-off stickers. Did they listen? No. In short, I may go back to my old sticker company. They don’t have any designs but at least their products are easy to peel off once applied.